Calculating user experience scores

    公开(公告)号:US10475090B2

    公开(公告)日:2019-11-12

    申请号:US15207232

    申请日:2016-07-11

    Abstract: Examples relate to calculating user experience scores for applications. The examples disclosed herein collect, for each of at least two frames of each of at least two user sessions of an application, a set of user event data items representing user experiences from the perspective of a user device during a corresponding frame of the at least two frames of a user session. A frame score is calculated for each of the at least two frames in each of the at least two user sessions by analyzing the frame's set of user event data items. A user session score is calculated for each of the at least two user sessions by averaging the frame scores for the at least two frames in the user session of the at least two user sessions. A user experience score may then be calculated for the application by averaging the user session scores of each of the at least two user sessions.

    CALCULATING USER EXPERIENCE SCORES
    3.
    发明申请

    公开(公告)号:US20180011855A1

    公开(公告)日:2018-01-11

    申请号:US15207232

    申请日:2016-07-11

    CPC classification number: G06Q30/0282

    Abstract: Examples relate to calculating user experience scores for applications. The examples disclosed herein collect, for each of at least two frames of each of at least two user sessions of an application, a set of user event data items representing user experiences from the perspective of a user device during a corresponding frame of the at least two frames of a user session. A frame score is calculated for each of the at least two frames in each of the at least two user sessions by analyzing the frame's set of user event data items. A user session score is calculated for each of the at least two user sessions by averaging the frame scores for the at least two frames in the user session of the at least two user sessions. A user experience score may then be calculated for the application by averaging the user session scores of each of the at least two user sessions.

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