中科微点-全球专利检索

  1. Login
  2. Sign Up

Search Results

6 records (took 0.012 seconds)

    AUTOMATED BOOKING SYSTEMS AND METHODS
    3.
    发明申请
    AUTOMATED BOOKING SYSTEMS AND METHODS 审中-公开

    公开(公告)号：US20180032918A1

    公开(公告)日：2018-02-01

    申请号：US15219666

    申请日：2016-07-26

    Applicant: NCR Corporation

    Inventor： Mandapati Venkata Pradeep ,  Mohammad Jamal Mohiuddin ,  Rajan Vesangi

    IPC: G06Q10/02 ,  G06Q50/14 ,  G06Q10/10

    CPC classification number: G06Q10/02 ,  G06Q10/1093 ,  G06Q50/14

    Abstract: Various embodiments each include at least one of systems, devices, methods, and software for automated booking systems and methods. One method embodiment includes identifying a need for an individual to travel to a destination location of a scheduled event based on at least one calendar entry stored in data of a calendaring system and identifying an origin location and origin and destination airports located in proximity to the origin and destination locations, respectively. The method may then retrieve ground transportation mode options and travel time data from one or more ground transportation routing services for travel from the origin location to the origin airport and from the destination airport to the destination location. The method may then identify flight itinerary options from the origin airport to the destination airport that arrive by a time no later than a start time of the scheduled event less a travel time from the destination airport to the destination location. Next, the method selects and procures a flight itinerary that departs no earlier than an end of an immediately prior scheduled event and no later than a time of the scheduled event less a total time of travel including the selected flight itinerary. Some embodiments may further generate and transmit a message to a messaging account of the individual including at least information about the procured flight itinerary.

    Text-augmented interactive self-service terminal sessions
    4.
    发明授权
    Text-augmented interactive self-service terminal sessions 有权
    文本增强的交互式自助终端会话

    公开(公告)号：US09495669B2

    公开(公告)日：2016-11-15

    申请号：US14315923

    申请日：2014-06-26

    Applicant: NCR Corporation

    Inventor： Mandapati Venkata Pradeep ,  Marreddy Thumma ,  Phani Kumar Jonnalagadda ,  Andrew W D Smith

    IPC: G06Q20/18 ,  G06F17/28 ,  G07F19/00

    CPC classification number: G06Q20/18 ,  G06F17/289 ,  G07F19/20 ,  G07F19/201 ,  G07F19/207

    Abstract: Various embodiments include text-augmented interactive self-service terminal sessions as may be implemented in whole or in part according to one or more of the systems, methods and software illustrated and described herein. One method embodiment includes an SST and a remote service representative terminal device. The remote service representative terminal device captures live audio and video to form a multimedia stream and performs speech-to-text processing against the audio to obtain text. The text is then added to the multimedia stream. In some embodiments, the multimedia stream is then provided over a network to the SST. The SST may then provide a view of audio and video of the multimedia stream along with a view of the text. The text in such embodiments is presented synchronously with the audio and video.

    Abstract translation: 各种实施例包括根据本文所示和描述的系统，方法和软件中的一个或多个的全部或部分实现的文本增强交互式自助服务终端会话。 一个方法实施例包括SST和远程服务代表终端设备。 远程服务代表终端设备捕获实况音频和视频以形成多媒体流，并针对音频执行语音到文本处理以获得文本。 然后将文本添加到多媒体流中。 在一些实施例中，然后将多媒体流通过网络提供给SST。 然后，SST可以提供多媒体流的音频和视频以及文本的视图。 这些实施例中的文本与音频和视频同步呈现。

    TEXT-AUGMENTED INTERACTIVE SELF-SERVICE TERMINAL SESSIONS
    6.
    发明申请
    TEXT-AUGMENTED INTERACTIVE SELF-SERVICE TERMINAL SESSIONS 有权
    TEXT-AUGMENTED交互式自助终端会议

    公开(公告)号：US20150287407A1

    公开(公告)日：2015-10-08

    申请号：US14315923

    申请日：2014-06-26

    Applicant: NCR Corporation

    Inventor： Mandapati Venkata Pradeep ,  Marreddy Thumma ,  Phani Kumar Jonnalagadda ,  Andrew W D Smith

    IPC: G10L15/26 ,  G06F17/28 ,  G06Q20/18

    CPC classification number: G06Q20/18 ,  G06F17/289 ,  G07F19/20 ,  G07F19/201 ,  G07F19/207

    Abstract: Various embodiments include text-augmented interactive self-service terminal sessions as may be implemented in whole or in part according to one or more of the systems, methods and software illustrated and described herein. One method embodiment includes an SST and a remote service representative terminal device. The remote service representative terminal device captures live audio and video to form a multimedia stream and performs speech-to-text processing against the audio to obtain text. The text is then added to the multimedia stream. In some embodiments, the multimedia stream is then provided over a network to the SST. The SST may then provide a view of audio and video of the multimedia stream along with a view of the text. The text in such embodiments is presented synchronously with the audio and video.

    Abstract translation: 各种实施例包括根据本文所示和描述的系统，方法和软件中的一个或多个的全部或部分实现的文本增强交互式自助服务终端会话。 一个方法实施例包括SST和远程服务代表终端设备。 远程服务代表终端设备捕获实况音频和视频以形成多媒体流，并针对音频执行语音到文本处理以获得文本。 然后将文本添加到多媒体流中。 在一些实施例中，然后将多媒体流通过网络提供给SST。 然后，SST可以提供多媒体流的音频和视频以及文本的视图。 这些实施例中的文本与音频和视频同步呈现。

Patent Agency Ranking