公开(公告)号：US20210234771A1

公开(公告)日：2021-07-29

申请号：US17301742

申请日：2021-04-13

Applicant: ServiceNow, Inc.

Inventor： Noam Biran ,  Madhavi Puvvada ,  Serina Chang ,  Sreenevas Subramaniam ,  Jesus Antonio Castro Cisneros ,  Brandon Thomas Trudel ,  Kavitha Kotti

IPC: H04L12/24 ,  H04L29/08 ,  H04L12/26

Abstract: Example embodiments for identifying and displaying configuration item information are presented herein. A system may involve a proxy server application disposed within a managed network that includes configuration items and a server disposed within a remote network management platform managing the managed network. The server may receive a request to view information representative of a particular configuration item from a client device. Based on the request, the server may obtain the information and transmit a representation of a graphical user interface to the client device. The representation may include a health graphic, a relationship graphic, a timeline graphic, and an activity stream, each of which represent pertinent information about the particular configuration item. The representation may also include a tabbed interface that facilitates navigation between attributes corresponding to the particular configuration item and attributes corresponding to other configuration items in the managed network.

公开(公告)号：US10992544B2

公开(公告)日：2021-04-27

申请号：US16125238

申请日：2018-09-07

Applicant: ServiceNow, Inc.

Inventor： Noam Biran ,  Madhavi Puvvada ,  Serina Chang ,  Sreenevas Subramaniam ,  Jesus Antonio Castro Cisneros ,  Brandon Thomas Trudel ,  Kavitha Kotti

IPC: H04L12/24 ,  H04L29/08 ,  H04L12/26 ,  G06F3/0483

Abstract: Example embodiments for identifying and displaying configuration item information are presented herein. A system may involve a proxy server application disposed within a managed network that includes configuration items and a server disposed within a remote network management platform managing the managed network. The server may receive a request to view information representative of a particular configuration item from a client device. Based on the request, the server may obtain the information and transmit a representation of a graphical user interface to the client device. The representation may include a health graphic, a relationship graphic, a timeline graphic, and an activity stream, each of which represent pertinent information about the particular configuration item. The representation may also include a tabbed interface that facilitates navigation between attributes corresponding to the particular configuration item and attributes corresponding to other configuration items in the managed network.

公开(公告)号：US20200084115A1

公开(公告)日：2020-03-12

申请号：US16125238

申请日：2018-09-07

Applicant: ServiceNow, Inc.

Inventor： Noam Biran ,  Madhavi Puvvada ,  Serina Chang ,  Sreenevas Subramaniam ,  Jesus Antonio Castro Cisneros ,  Brandon Thomas Trudel ,  Kavitha Kotti

IPC: H04L12/24 ,  H04L29/08 ,  H04L12/26

Abstract: Example embodiments for identifying and displaying configuration item information are presented herein. A system may involve a proxy server application disposed within a managed network that includes configuration items and a server disposed within a remote network management platform managing the managed network. The server may receive a request to view information representative of a particular configuration item from a client device. Based on the request, the server may obtain the information and transmit a representation of a graphical user interface to the client device. The representation may include a health graphic, a relationship graphic, a timeline graphic, and an activity stream, each of which represent pertinent information about the particular configuration item. The representation may also include a tabbed interface that facilitates navigation between attributes corresponding to the particular configuration item and attributes corresponding to other configuration items in the managed network.

公开(公告)号：US20240097992A1

公开(公告)日：2024-03-21

申请号：US17948781

申请日：2022-09-20

Applicant: ServiceNow, Inc.

Inventor： Aparna Ganti ,  Lilia Manguy ,  Akhilesh Kashyap Kittane Ravikumar ,  Siyou Li ,  Kavitha Kotti ,  Shijin Joshua ,  Anthony Walter Branton ,  Luc John Johnson ,  Ganesh Bhattarai ,  Hnin Haymar

IPC: H04L41/16 ,  G06N5/02 ,  H04L41/0866 ,  H04L41/0894

CPC classification number: H04L41/16 ,  G06N5/027 ,  H04L41/0866 ,  H04L41/0894

Abstract: Persistent storage may contain definitions of: configuration items (CIs) each having attributes that characterize a respective hardware or software component, a list of data sources used to update at least some of the CIs, and an auto-attestation time period; and one or more processors configured to: identify a plurality of the CIs for auto-attestation; for each respective CI, determine a respective condition of whether: (i) a data-source attribute of the respective CI indicates that it was updated by a trusted data source, and (ii) a most-recent-update attribute of the respective CI indicates that it was updated within the auto-attestation time period; and mark each respective CI based on its respective condition, wherein the respective CI is marked as auto-attested when its respective condition is true, and wherein the respective CI is marked as not auto-attested when its respective condition is false.

公开(公告)号：US11924057B2

公开(公告)日：2024-03-05

申请号：US17301742

申请日：2021-04-13

Applicant: ServiceNow, Inc.

Inventor： Noam Biran ,  Madhavi Puvvada ,  Serina Chang ,  Sreenevas Subramaniam ,  Jesus Antonio Castro Cisneros ,  Brandon Thomas Trudel ,  Kavitha Kotti

IPC: H04L41/22 ,  G06F3/0483 ,  H04L41/069 ,  H04L41/14 ,  H04L43/045 ,  H04L67/56

CPC classification number: H04L41/22 ,  H04L41/069 ,  H04L41/145 ,  H04L43/045 ,  H04L67/56 ,  G06F3/0483

Abstract: Example embodiments for identifying and displaying configuration item information are presented herein. A system may involve a proxy server application disposed within a managed network that includes configuration items and a server disposed within a remote network management platform managing the managed network. The server may receive a request to view information representative of a particular configuration item from a client device. Based on the request, the server may obtain the information and transmit a representation of a graphical user interface to the client device. The representation may include a health graphic, a relationship graphic, a timeline graphic, and an activity stream, each of which represent pertinent information about the particular configuration item. The representation may also include a tabbed interface that facilitates navigation between attributes corresponding to the particular configuration item and attributes corresponding to other configuration items in the managed network.