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公开(公告)号：US11924057B2
公开(公告)日：2024-03-05
申请号：US17301742
申请日：2021-04-13
Applicant: ServiceNow, Inc.
Inventor： Noam Biran , Madhavi Puvvada , Serina Chang , Sreenevas Subramaniam , Jesus Antonio Castro Cisneros , Brandon Thomas Trudel , Kavitha Kotti
IPC: H04L41/22 , G06F3/0483 , H04L41/069 , H04L41/14 , H04L43/045 , H04L67/56
CPC classification number: H04L41/22 , H04L41/069 , H04L41/145 , H04L43/045 , H04L67/56 , G06F3/0483
Abstract: Example embodiments for identifying and displaying configuration item information are presented herein. A system may involve a proxy server application disposed within a managed network that includes configuration items and a server disposed within a remote network management platform managing the managed network. The server may receive a request to view information representative of a particular configuration item from a client device. Based on the request, the server may obtain the information and transmit a representation of a graphical user interface to the client device. The representation may include a health graphic, a relationship graphic, a timeline graphic, and an activity stream, each of which represent pertinent information about the particular configuration item. The representation may also include a tabbed interface that facilitates navigation between attributes corresponding to the particular configuration item and attributes corresponding to other configuration items in the managed network.
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公开(公告)号：US11159390B2
公开(公告)日：2021-10-26
申请号：US16553983
申请日：2019-08-28
Applicant: ServiceNow, Inc.
Inventor： Noam Biran , Oded Tsur
IPC: H04L12/24
Abstract: Systems, methods, and media for finding configuration files are presented. Traffic-based connections may provide search parameter insight for searching a component for configuration data. The search parameters derived from the traffic-based connections may be used to facilitate discovery of configuration files in non-conventional locations. Further, Platform as a Service (PaaS) components may be discovered using specialized pattern operations.
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公开(公告)号：US11057276B2
公开(公告)日：2021-07-06
申请号：US15928869
申请日：2018-03-22
Applicant: ServiceNow, Inc.
Inventor： Noam Biran , Bnayahu Makovsky
Abstract: Techniques related to bulk mapping network services are disclosed. The techniques include a system, comprising non-transitory memory devices, and hardware processors configured to execute instructions from the non-transitory memory devices to cause the system to determine a set of service entry point candidates for an organization based, at least in part, on network information received from load balancing servers, receive user input including a selection of a set of service entry points selected from the set of service entry point candidates, collect network information related to two or more service entry points of the set of service entry point candidates in parallel, the network information including returned errors associated with a respective service entry point, group the returned errors into category groups based on characteristics of the returned errors, and display the category groups on a display device for bulk resolution.
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公开(公告)号：US10469340B2
公开(公告)日：2019-11-05
申请号：US15492958
申请日：2017-04-20
Applicant: ServiceNow, Inc.
Inventor： Noam Biran , Ofer Gati
IPC: G06F15/173 , H04L12/24
Abstract: Breaches of service level agreements (SLAs) of a computer network can be identified based on changes to statuses of components of the computer network. A status of a component of the computer network can be determined to have changed responsive to an event affecting the computer network. The component can be determined to be included in a list of components used to meet conditions of the SLAs. A record of a task table can be updated according to the changed status of the component responsive to determining that the component is included in the list of components. Records of the task table are associated with ones of the SLAs. It can then be determined that the changed status of the component prevents a condition of an SLA associated with the updated record from being met. The SLA can be identified as breached responsive to that determination.
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公开(公告)号：US11645309B2
公开(公告)日：2023-05-09
申请号：US17081641
申请日：2020-10-27
Applicant: ServiceNow, Inc.
Inventor： Tom Bar Oz , Noam Biran , Hail Tal , Aviya Aron , Robert Bitterfeld , Boris Erblat , Bary Solomon
CPC classification number: G06F16/285 , G06F16/212
Abstract: A computing system includes a database and a discovery application. The discovery application obtains credentials for accessing a server hosting a software bus application which connects a plurality of applications within a managed network. The discovery application selects, based on a pattern corresponding to the software bus application, one or more files to access, transmits, to the server, instructions to access the one or more files, and receives therefrom data identifying a plurality of attributes of the software bus application. Based on this data, the discovery application transmits, to the server, instructions to identify communicative connections established between the plurality of software applications by way of the software bus application and receives therefrom data identifying the communicative connections. Based on (i) the plurality of attributes and (ii) the communicative connections, the discovery application generates a mapping that represents the communicative connections and stores the mapping in the database.
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Patent Agency Ranking
公开(公告)号：US20210044493A1
公开(公告)日：2021-02-11
申请号：US17080369
申请日：2020-10-26
Applicant: ServiceNow, Inc.
Inventor： Noam Biran , Hail Tal , Robert Bitterfeld , Asaf Garty , Bary Solomon
Abstract: A computing system may include a database disposed within a remote network management platform that manages a managed network, and a software application associated with the platform and configured to: obtain, from an external computing system, information about a function-application arranged to execute source code segment(s) on demand; determine that the obtained information relates to (i) a plurality of authorization-keys each respectively arranged to authorize on-demand execution of one of the source code segments, (ii) a first key-value string pair that enables establishment of connectivity to a service of the external computing system or of another computing system, and/or (iii) a second key-value string pair that enables establishment of connectivity to a data source of the external computing system or of another computing system, and responsively determine association(s) between the source code segment(s), the function-application, the service, and/or the data source; and store the association(s) in the database.
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公开(公告)号：US10708753B2
公开(公告)日：2020-07-07
申请号：US15944523
申请日：2018-04-03
Applicant: ServiceNow, Inc.
Inventor： Asaf Garty , Haviv Rosh , Noam Biran , Hail Tal
Abstract: A computing system may include a database disposed within a remote network management platform that manages a managed network, and a software application associated with the platform. The software application may be configured to: obtain a unit of programmatic code from a third-party computing system, where the unit of programmatic code is hosted by the third-party computing system on behalf of the managed network, and where a program using the unit of programmatic code is executable by computing resources of the third-party computing system that are assigned on demand; parse the unit of programmatic code for a pattern indicative of respective relationships between the unit of programmatic code and service(s) provided by the third-party computing system; generate an association between the unit of programmatic code and the service(s); and store, in the database, representations of the unit of programmatic code, the service(s), and the association therebetween as discovered configuration items.
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公开(公告)号：US20200059415A1
公开(公告)日：2020-02-20
申请号：US16553983
申请日：2019-08-28
Applicant: ServiceNow, Inc.
Inventor： Noam Biran , Oded Tsur
IPC: H04L12/24
Abstract: Systems, methods, and media for finding configuration files are presented. Traffic-based connections may provide search parameter insight for searching a component for configuration data. The search parameters derived from the traffic-based connections may be used to facilitate discovery of configuration files in non-conventional locations. Further, Platform as a service (PaaS) components may be discovered using specialized pattern operations.
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公开(公告)号：US20190306037A1
公开(公告)日：2019-10-03
申请号：US16375565
申请日：2019-04-04
Applicant: ServiceNow, Inc.
Inventor： Haviv Rosh , Noam Biran
Abstract: A computer-implemented network diagnostics system includes a system management module, coupled to a communications network and a network accessible storage via a network interface of the system management module. The system management module is configured to direct a server to display a plurality of respective status indicators for a plurality of client resources of the communications network, identify one or more client resources of the plurality of client resources experiencing a functional impairment, apply an impact analysis framework to determine the functional impairment experienced by the one or more client resources of the plurality of client resources is causally related to a maintenance operation, and direct the server to update the respective status indicators associated with the one or more client resources of the plurality of client resources whose functional impairment is causally related to the maintenance operation to reflect that the respective client resource is undergoing maintenance.
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公开(公告)号：US10425292B1
公开(公告)日：2019-09-24
申请号：US16366988
申请日：2019-03-27
Applicant: ServiceNow, Inc.
Inventor： Noam Biran , Hail Tal , Robert Bitterfeld , Asaf Garty , Bary Solomon
Abstract: A computing system may include a database disposed within a remote network management platform that manages a managed network, and a software application associated with the platform and configured to: obtain, from an external computing system, information about a function-application arranged to execute source code segment(s) on demand; determine that the obtained information relates to (i) a plurality of authorization-keys each respectively arranged to authorize on-demand execution of one of the source code segments, (ii) a first key-value string pair that enables establishment of connectivity to a service of the external computing system or of another computing system, and/or (iii) a second key-value string pair that enables establishment of connectivity to a data source of the external computing system or of another computing system, and responsively determine association(s) between the source code segment(s), the function-application, the service, and/or the data source; and store the association(s) in the database.
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