公开(公告)号：US20220318310A1

公开(公告)日：2022-10-06

申请号：US17807833

申请日：2022-06-20

Applicant: ServiceNow, Inc.

Inventor： Padmaprabodh Ambale ,  Sarup Paul ,  Kushal Kudavale ,  Ryan Currier

IPC: G06F16/9038 ,  G06F16/332

Abstract: Disclosed herein are enterprise applications and platforms that manage databases containing documents and may employ search systems that allow users to retrieve documents based on queries. The search systems may be configured to retrieve data from several different data sources and may be associated with many of the applications. Furthermore, the search systems may include a faceted interface based on database or document attributes for further search refinement. The faceted interface may be template-based and modular, allowing reconfiguration of the interfaces without substantial rewriting of the application code base.

公开(公告)号：US20200272665A1

公开(公告)日：2020-08-27

申请号：US16871679

申请日：2020-05-11

Applicant: ServiceNow, Inc.

Inventor： Padmaprabodh Ambale ,  Sarup Paul ,  Kushal Kudavale ,  Ryan Currier

IPC: G06F16/9038 ,  G06F16/332

Abstract: Disclosed herein are enterprise applications and platforms that manage databases containing documents and may employ search systems that allow users to retrieve documents based on queries. The search systems may be configured to retrieve data from several different data sources and may be associated with many of the applications. Furthermore, the search systems may include a faceted interface based on database or document attributes for further search refinement. The faceted interface may be template-based and modular, allowing reconfiguration of the interfaces without substantial rewriting of the application code base.

公开(公告)号：US11853365B2

公开(公告)日：2023-12-26

申请号：US17807833

申请日：2022-06-20

Applicant: ServiceNow, Inc.

Inventor： Padmaprabodh Ambale ,  Sarup Paul ,  Kushal Kudavale ,  Ryan Currier

IPC: G06F16/9038 ,  G06F16/332

CPC classification number: G06F16/9038 ,  G06F16/3323

Abstract: Disclosed herein are enterprise applications and platforms that manage databases containing documents and may employ search systems that allow users to retrieve documents based on queries. The search systems may be configured to retrieve data from several different data sources and may be associated with many of the applications. Furthermore, the search systems may include a faceted interface based on database or document attributes for further search refinement. The faceted interface may be template-based and modular, allowing reconfiguration of the interfaces without substantial rewriting of the application code base.

公开(公告)号：US11372930B2

公开(公告)日：2022-06-28

申请号：US16871679

申请日：2020-05-11

Applicant: ServiceNow, Inc.

Inventor： Padmaprabodh Ambale ,  Sarup Paul ,  Kushal Kudavale ,  Ryan Currier

IPC: G06F16/9038 ,  G06F16/332

Abstract: Disclosed herein are enterprise applications and platforms that manage databases containing documents and may employ search systems that allow users to retrieve documents based on queries. The search systems may be configured to retrieve data from several different data sources and may be associated with many of the applications. Furthermore, the search systems may include a faceted interface based on database or document attributes for further search refinement. The faceted interface may be template-based and modular, allowing reconfiguration of the interfaces without substantial rewriting of the application code base.

公开(公告)号：US10831589B2

公开(公告)日：2020-11-10

申请号：US16164053

申请日：2018-10-18

Applicant: ServiceNow, Inc.

Inventor： Padmaprabodh Ambale Srinivasamurthy ,  Kushal Kudavale

IPC: G06F11/00 ,  G06F11/07

Abstract: The present approach relates to facilitating the diagnosis of one or more performance issues associated with running an application (and widgets in the application) on a client instance hosted by one or more data centers by allowing script comparison, configuration comparison, and so forth, all in one interface, without the need for a user to navigate between various windows and/or interfaces. In accordance with the present approach, one or more performance issues are determined based on a first set of data indicative of an initial version of the application and a second set of data indicative of a customized version of the application. After determining the one or more performance issues, a visualization of diagnosis data associated with one or more widgets may be generated in response to executing the customized application to categorize the one or more widgets based on a severity of the one or more performance issues.

公开(公告)号：US20200089555A1

公开(公告)日：2020-03-19

申请号：US16164053

申请日：2018-10-18

Applicant: ServiceNow, Inc.

Inventor： Padmaprabodh Ambale Srinivasamurthy ,  Kushal Kudavale

IPC: G06F11/07

Abstract: The present approach relates to facilitating the diagnosis of one or more performance issues associated with running an application (and widgets in the application) on a client instance hosted by one or more data centers by allowing script comparison, configuration comparison, and so forth, all in one interface, without the need for a user to navigate between various windows and/or interfaces. In accordance with the present approach, one or more performance issues are determined based on a first set of data indicative of an initial version of the application and a second set of data indicative of a customized version of the application. After determining the one or more performance issues, a visualization of diagnosis data associated with one or more widgets may be generated in response to executing the customized application to categorize the one or more widgets based on a severity of the one or more performance issues.

公开(公告)号：US10650056B2

公开(公告)日：2020-05-12

申请号：US15587817

申请日：2017-05-05

Applicant: ServiceNow, Inc.

Inventor： Padmaprabodh Ambale ,  Sarup Paul ,  Kushal Kudavale ,  Ryan Currier

IPC: G06F16/00 ,  G06F16/9038 ,  G06F16/332

Abstract: Disclosed herein are enterprise applications and platforms that manage databases containing documents and may employ search systems that allow users to retrieve documents based on queries. The search systems may be configured to retrieve data from several different data sources and may be associated with many of the applications. Furthermore, the search systems may include a faceted interface based on database or document attributes for further search refinement. The faceted interface may be template-based and modular, allowing reconfiguration of the interfaces without substantial rewriting of the application code base.

公开(公告)号：US20180322221A1

公开(公告)日：2018-11-08

申请号：US15587817

申请日：2017-05-05

Applicant: ServiceNow, Inc.

Inventor： Padmaprabodh Ambale ,  Sarup Paul ,  Kushal Kudavale ,  Ryan Currier

IPC: G06F17/30

CPC classification number: G06F17/30991 ,  G06F17/30011 ,  G06F17/30979

Abstract: Disclosed herein are enterprise applications and platforms that manage databases containing documents and may employ search systems that allow users to retrieve documents based on queries. The search systems may be configured to retrieve data from several different data sources and may be associated with many of the applications. Furthermore, the search systems may include a faceted interface based on database or document attributes for further search refinement. The faceted interface may be template-based and modular, allowing reconfiguration of the interfaces without substantial rewriting of the application code base.