公开(公告)号：US09838557B2

公开(公告)日：2017-12-05

申请号：US13776649

申请日：2013-02-25

Applicant: XEROX Corporation

Inventor： Jason C. Tsongas ,  Matthew O. Scrafford

IPC: H04N1/00 ,  G06F3/12

CPC classification number: H04N1/00896 ,  G06F3/1221 ,  G06F3/1229 ,  G06F3/1267 ,  H04N1/00222 ,  H04N1/00413 ,  H04N2201/0072 ,  H04N2201/0075 ,  H04N2201/0081 ,  H04N2201/0082 ,  H04N2201/0091 ,  H04N2201/0093 ,  H04N2201/0094 ,  Y02D10/1592

Abstract: A system and method are provided for implementing more efficient printing in image forming devices by providing a user-interactive scheme for delaying printing of individual user-requested print operations when an individual image forming device to which a specific user-requested printing operation is directed is determined to be in a power saving mode. The disclosed system and method may determine whether a requested image forming device is in a power saving mode at the time that a user requests an image forming operation and automatically present to the user a formatted user interface page on a display at the user workstation. The formatted user interface may provide the user with an option to direct the image forming device to delay (hold) executing the requested image forming operation until some additional condition is met.

公开(公告)号：US09075372B2

公开(公告)日：2015-07-07

申请号：US13832036

申请日：2013-03-15

Applicant: XEROX Corporation

Inventor： Matthew O. Scrafford ,  Jason C. Tsongas

IPC: G03G15/00 ,  G03G21/18

CPC classification number: G03G15/5079 ,  G03G21/1882 ,  G03G2215/00109

Abstract: A system and method are provided for employing a customer replaceable unit (CRU) to modify its own installation type when installed in an image forming device, including an image forming device operated under a managed service contract. A database centric CRU inventory control architecture is provided for managing image forming device information through interactive communication with CRU monitoring modules (CRUMs) associated with CRUs installed in many and widely deployed image forming devices. The disclosed systems and methods make use of the CRUMs embedded in CRUs offered by a manufacturer or supplier along with a device management application offered by the manufacturer for on-site use by a customer to implement an inventory tracking and control system that reduces inventory overhead.

Abstract translation: 提供了一种系统和方法，用于当安装在图像形成装置中时，使用客户可更换单元（CRU）来修改其自己的安装类型，包括在托管服务合同下操作的图像形成装置。 提供了以数据库为中心的CRU库存控制架构，用于通过与安装在许多广泛部署的图像形成装置中的CRU相关联的CRU监视模块（CRUM）的交互式通信来管理图像形成装置信息。 所公开的系统和方法利用嵌入在制造商或供应商提供的CRU中的CRUM以及由制造商提供的设备管理应用程序，由客户现场使用以实现库存跟踪和控制系统，从而降低库存开销。

公开(公告)号：US09207888B2

公开(公告)日：2015-12-08

申请号：US14082208

申请日：2013-11-18

Applicant: XEROX Corporation

Inventor： Jason C. Tsongas ,  Matthew O. Scrafford

IPC: G06F3/12

CPC classification number: G06F3/121 ,  G06F3/1203 ,  G06F3/1219 ,  G06F3/1234 ,  G06F3/1239 ,  G06F3/1255 ,  G06F3/1259 ,  G06F3/1285 ,  H04N2201/0081 ,  H04N2201/0091 ,  H04N2201/0093 ,  H04N2201/0094

Abstract: A system and method are provided for methods for automatically detecting certain incidents in which customers attempt to circumvent costs associated with their managed service contracts for operations of image forming devices. Current monitoring capacities associated with fielded image forming devices are expanded to provide device manufacturers or suppliers with an opportunity to detect attempts at customer cost avoidance through printing on larger paper sizes. User actions that contravene certain requirements of the managed service agreement are detected. At a point of detection, the user is provided with certain alternatives for remediation or contract compliance. These alternatives include, but are not limited to, offering the user the opportunity to cancel the print job, print the print job on “right” sized paper, or otherwise to accept a calculation of the actual printing costs involved in, for example, printing two pages on a single larger sheet, when detected.

Abstract translation: 提供了一种用于自动检测某些事件的方法的系统和方法，其中客户尝试规避与其用于图像形成设备的操作的托管服务合同相关联的成本。 与现场成像设备相关的当前监控能力得到扩展，为设备制造商或供应商提供了通过在较大纸张尺寸上打印来检测客户成本回避的尝试的机会。 检测到违反管理服务协议的某些要求的用户操作。 在检测点，为用户提供了修复或合同合规性的某些替代方案。 这些替代方案包括但不限于为用户提供取消打印作业的机会，在“正确”尺寸的纸张上打印打印作业，或以其他方式接受对例如打印中涉及的实际打印成本的计算 检测到一张较大单张的两页。

公开(公告)号：US09022282B2

公开(公告)日：2015-05-05

申请号：US13776654

申请日：2013-02-25

Applicant: XEROX Corporation

Inventor： Jason C. Tsongas ,  Matthew O. Scrafford

IPC: G06F17/00 ,  B41J29/00 ,  G06K19/06 ,  G06K7/12 ,  B41J2/175

CPC classification number: B41J29/00 ,  B41J2/17593 ,  G06K7/12 ,  G06K19/06093 ,  G06K19/0614

Abstract: A system and method are provided for implementing virtual customer replaceable unit monitors (CRUMs) for solid ink customer replaceable units (CRUs) that are used in image forming devices, particularly in managed print service environments. Molded products, including solid ink elements, are marked to aid in generally effecting identification and/or authenticity verification, and/or in specifically effecting compatibility matching in an image forming device in which the solid ink CRUs are used. One or more ultraviolet (UV) ink based two dimensional 2D barcodes are provided on a solid ink CRU for identification of the solid ink CRU by a reading mechanism in an image forming device. The use of a UV ink that is not easily visually discernible provides a level of protection against easily detecting, and attempting to copy the identifying information. The image forming process would essentially consume the virtual CRUM on the solid ink CRU in image processing.

Abstract translation: 提供了一种系统和方法，用于实现用于图像形成设备，特别是在受管理的打印服务环境中的固体墨客户可更换单元（CRU）的虚拟客户可更换单元监视器（CRUM）。 包括固体油墨元件的成型产品被标记为有助于一般地进行识别和/或真实性验证，和/或具体实现使用固体油墨CRU的图像形成装置中的相容性匹配。 在固体墨水CRU上提供一个或多个基于UV（UV）墨水的二维条形码，用于通过图像形成装置中的读取机构识别固体墨水CRU。 使用不容易视觉辨别的UV油墨提供了防止容易检测并试图复制识别信息的防护等级。 在图像处理中，图像形成处理将基本上消耗固体墨水CRU上的虚拟CRUM。