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11.发明专利
公开(公告)号：CA2232075C
公开(公告)日：2007-01-09
申请号：CA2232075
申请日：1998-03-13
Applicant: METRO ONE TELECOMMUNICATIONS
Inventor： HUEY CHRISTOPHER A , COX PATRICK M , KEPLER MICHAEL A , POWELL A PETER , FILLIGER PAUL W
Abstract: Telephone users desiring directory assistance services are connected via standard telephone procedures to a directory assistance provider, such as an operator. An operator provides the destination number and initiates a connection to that number. Once that connection is initiated, the connection is monitored for the occurrence of a predetermined condition, such as a busy signal. If no such condition is detected, the caller proceeds with the call in the normal manner. If, however, such a condition is detected, the caller is automatically transferred to a directory assistance provider for further help.
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公开(公告)号：CA2390063A1
公开(公告)日：2001-05-17
申请号：CA2390063
申请日：2000-11-09
Applicant: METRO ONE TELECOMMUNICATIONS
Inventor： ESSEX MICHAEL , STAFFORD JOHN S , ELSEY NICHOLAS J , KEPLER MICHAEL A
Abstract: Individuals and groups of individuals, such as corporations, are provided access to one or more private directories. The private directories can be edited by an administrator. Access to the private directories may be limited by administrators of the private directories. Access to private directories is provided via a connection to directory assistance providers. Directory servi ce providers are capable of facilitating the administration of the private directories as well as connecting users of private directories to contacts i n the private directories. Access to the private directory may be obtained via an internet connection.
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13.发明专利
公开(公告)号：AU4069600A
公开(公告)日：2000-11-14
申请号：AU4069600
申请日：2000-04-04
Applicant: METRO ONE TELECOMMUNICATIONS
Inventor： KEPLER MICHAEL A , HUEY CHRISTOPHER A , QU RUNPING , WAKE CHRISTOPHER A
Abstract: A system and method for searching, accessing updating database records on a plurality of geographically dispersed databases is provided. Update databases consisting of a plurality of update records having at least one field capable of being set to at least one particular value are used to update records in target databases. When a database search is conducted on one or more target databases, a search is also conducted on update databases associated with the target databases. The results of the searches are processed. If the at least one field in an update record is set to a predefined value, then all returned records equivalent to the update record are discarded. Otherwise, the update record is added to the search result.
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公开(公告)号：CA2597142A1
公开(公告)日：1997-01-07
申请号：CA2597142
申请日：1996-06-06
Applicant: METRO ONE TELECOMMUNICATIONS
Inventor： POWELL ADRIAN P , KEPLER MICHAEL A , FILLIGER PAUL W , COX PATRICK M
Abstract: A mobile telephone, or personal communication services subscriber who wishes directory assistance services is connected in the conventional manner to an operator who identifies a destination telephone number desired by the subscriber. As known in the prior art, the operator then initiates a call connecting the subscriber to the destination telephone number. In a preferred embodiment, the operator locates a desired destination telephone number in a computer database, and can select automatic dialing of the located number. Further, rather than dropping all further involvement with the call, the preferred embodiment of the present invention continually monitors the connection thereby established for a predetermined DTMF signal issued by the customer, such as that obtained by pressing the "*" button. If such a signal is detected, the customer is transferred to a directory assistance operator, who can then provide whatever further assistance is needed (e.g., providing further directory assistance). If a busy signal or non-answering party is detected, a customer is given a plurality of options including leaving a recorded message or page, or a predetermined alphanumeric message or page for the called party. In this case, the system automatically tries, repeatedly, to deliver the recorded message or page and, optionally, confirms successful or failed message delivery to the calling party.
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公开(公告)号：CA2178402C
公开(公告)日：2007-11-20
申请号：CA2178402
申请日：1996-06-06
Applicant: METRO ONE TELECOMMUNICATIONS
Inventor： COX PATRICK M , POWELL ADRIAN P , FILLIGER PAUL W , KEPLER MICHAEL A
Abstract: A mobile telephone, or personal communication services subscriber who wishes directory assistance services is connected in the conventional manner to an operator who identifies a destination telephone number desired by the subscriber. As known in the prior art, the operator then initiates a call connecting the subscriber to the destination telephone number. In a preferred embodiment, the operator locates a desired destination telephone number in a computer database, and can select automatic dialing of the located number. Further, rather than dropping all further involvement with the call, the preferred embodiment of the present invention continually monitors the connection thereby established for a predetermined DTMF signal issued by the customer, such as that obtained by pressing the "*" button. If such a signal is detected, the customer is transferred to a directory assistance operator, who can then provide whatever further assistance is needed (e.g., providing further directory assistance). If a busy signal or non-answering party is detected, a customer is given a plurality of options including leaving a recorded message or page, or a predetermined alphanumeric message or page for the called party. In this case, the system automatically tries, repeatedly, to deliver the recorded message or page and, optionally, confirms successful or failed message delivery to the calling party.
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Patent Agency Ranking
公开(公告)号：CA2189588C
公开(公告)日：2007-04-10
申请号：CA2189588
申请日：1996-11-04
Applicant: METRO ONE TELECOMMUNICATIONS
Inventor： COX PATRICK M , POWELL ADRIAN P , FILLIGER PAUL W , KEPLER MICHAEL A
IPC: H04M3/42
Abstract: A cellular telephone subscriber who wishes directory assistance services is connected in the conventional manner to an operator who identifies a destination telephone number desired by the subscriber. As in the prior art, the operator then initiates a call connecting the subscriber to the destination telephone number. In a preferred embodiment, the operator locates a desired destination telephone number in a computer database, and can select automatic dialing of the located number. Further, rather than dropping all further involvement with the call, the preferred embodiment of the present invention continually monitors the connection thereby established for a predetermined DTMF signal issued by the customer, such as that obtained by pressing the "*" button. If such a signal is detected, the customer is transferred to a directory assistance operator, who can then provide whatever further assistance is needed (e.g. redialing a busy number, or providing further directory assistance). This feature can be disabled, manually or automatically, if the destination number makes its own use of the DTMF signals.
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公开(公告)号：AU2002227182A1
公开(公告)日：2002-07-08
申请号：AU2002227182
申请日：2001-11-15
Applicant: METRO ONE TELECOMMUNICATIONS INC
Inventor： SAMUDIO MICHAEL T , ELSEY NICHOLAS J , TIMMINS TIMOTHY A , KEPLER MICHAEL A
IPC: G06F20060101 , G06F12/00 , G06F17/30 , G06Q10/10 , H04M1/2745 , H04M1/64 , H04M3/38 , H04M3/42 , H04M3/44 , H04M3/493 , H04M7/00 , H04M7/12 , H04M11/00 , G06F17/60
Abstract: A communications system for providing a service includes an interface configured to receive a directory assistance communication from a requester seeking a desired listing from among a plurality of available desired listings. A processor is configured to obtain a stored profile associated with the requester, the profile including at least one delivery preference set by the requester relating to the format in which said requester desires to have the desired listing delivered to them. A device configured to provide a communication listing associated with the desired listing to the requester, in response to the directory assistance request, in accordance with the preference proscribed by the requester in the profile and then connecting the requester to a second communication listing associated with the desired listing.
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18.发明专利
公开(公告)号：CA2232075A1
公开(公告)日：1998-09-13
申请号：CA2232075
申请日：1998-03-13
Applicant: METRO ONE TELECOMMUNICATIONS
Inventor： FILLIGER PAUL W , KEPLER MICHAEL A , POWELL A PETER , HUEY CHRISTOPHER A , COX PATRICK M
Abstract: Telephone users desiring directory assistance services are connected via standard telephone procedures to a directory assistance provider, such as an operator. An operator provides the destination number and initiates a connection to that number. Once that connection is initiated, the connection is monitored for the occurrence of a predetermined condition, such as a busy signal. If no such condition is detected, the caller proceeds with the call in the normal manner. If, however, such a condition is detected, the caller is automatically transferred to a directory assistance provider for further help.
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公开(公告)号：CA2189588A1
公开(公告)日：1997-05-03
申请号：CA2189588
申请日：1996-11-04
Applicant: METRO ONE TELECOMMUNICATIONS
Inventor： COX PATRICK M , POWELL ADRIAN P , FILLIGER PAUL W , KEPLER MICHAEL A
IPC: H04M3/42
Abstract: A cellular telephone subscriber who wishes directory assistance services is connected in the conventional manner to an operator who identifies a destination telephone number desired by the subscriber. As in the prior art, the operator then initiates a call connecting the subscriber to the destination telephone number. In a preferred embodiment, the operator locates a desired destination telephone number in a computer database, and can select automatic dialing of the located number. Further, rather than dropping all further involvement with the call, the preferred embodiment of the present invention continually monitors the connection thereby established for a predetermined DTMF signal issued by the customer, such as that obtained by pressing the "*" button. If such a signal is detected, the customer is transferred to a directory assistance operator, who can then provide whatever further assistance is needed (e.g. redialing a busy number, or providing further directory assistance). This feature can be disabled, manually or automatically, if the destination number makes its own use of the DTMF signals.
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公开(公告)号：CA2178402A1
公开(公告)日：1997-01-07
申请号：CA2178402
申请日：1996-06-06
Applicant: METRO ONE TELECOMMUNICATIONS
Inventor： COX PATRICK M , POWELL ADRIAN P , FILLIGER PAUL W , KEPLER MICHAEL A
Abstract: A mobile telephone, or personal communication services subscriber who wishes directory assistance services is connected in the conventional manner to an operator who identifies a destination telephone number desired by the subscriber. As known in the prior art, the operator then initiates a call connecting the subscriber to the destination telephone number. In a preferred embodiment, the operator locates a desired destination telephone number in a computer database, and can select automatic dialing of the located number. Further, rather than dropping all further involvement with the call, the preferred embodiment of the present invention continually monitors the connection thereby established for a predetermined DTMF signal issued by the customer, such as that obtained by pressing the "*" button. If such a signal is detected, the customer is transferred to a directory assistance operator, who can then provide whatever further assistance is needed (e.g., providing further directory assistance). If a busy signal or non-answering party is detected, a customer is given a plurality of options including leaving a recorded message or page, or a predetermined alphanumeric message or page for the called party. In this case, the system automatically tries, repeatedly, to deliver the recorded message or page and, optionally, confirms successful or failed message delivery to the calling party.
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