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    Affecting calls to a person associated with a telecommunications terminal based on visual images and audio samples of the environment in the vicinity of the telecommunications terminal
    42.
    发明授权
    Affecting calls to a person associated with a telecommunications terminal based on visual images and audio samples of the environment in the vicinity of the telecommunications terminal 有权
    影响与电信终端相关联的人的呼叫，其基于电信终端附近的环境的视觉图像和音频样本

    公开(公告)号：US08233024B2

    公开(公告)日：2012-07-31

    申请号：US12553626

    申请日：2009-09-03

    Applicant: Michael Vernick

    Inventor： Michael Vernick

    IPC: H04N7/14

    CPC classification number: H04M3/58 ,  H04M2201/20 ,  H04M2203/1075 ,  H04M2203/2094 ,  H04M2242/30

    Abstract: A video camera and microphone associated with a telecommunications terminal are used to gather information about the environment in the vicinity of the telecommunications terminal. Such information includes, but is not limited to: (i) how many people are in the environment, (ii) which specific people are in the environment, (iii) if the environment is dark, (iv) if the environment is quiet, and (v) if the environment comprises human speech. When a specific person is associated with the telecommunications terminal and a request arrives to establish a telephone call with that person, then the information about the environment can be used to decide whether: (1) to transmit the call to the telecommunications terminal, or (2) forward the call away from the telecommunications terminal.

    Abstract translation: 与电信终端相关联的摄像机和麦克风用于收集关于电信终端附近的环境的信息。 这些信息包括但不限于：（i）环境中有多少人，（ii）哪些特定人处于环境中，（iii）如果环境较暗，（iv）如果环境安静， （v）如果环境包括人类言论。 当特定人员与电信终端相关联并且请求到达以与该人建立电话呼叫时，可以使用关于环境的信息来决定：（1）将呼叫发送到电信终端，或者（ 2）将电话转离电信终端。

    Method and apparatus to provide data to an interactive voice response (IVR) system
    43.
    发明授权
    Method and apparatus to provide data to an interactive voice response (IVR) system 有权
    向交互式语音响应（IVR）系统提供数据的方法和装置

    公开(公告)号：US07653183B2

    公开(公告)日：2010-01-26

    申请号：US11278903

    申请日：2006-04-06

    Applicant: Labhesh Patel ,  Sanjeev Kumar ,  Ashish S. Chirputkar ,  Christopher E. Pearce

    Inventor： Labhesh Patel ,  Sanjeev Kumar ,  Ashish S. Chirputkar ,  Christopher E. Pearce

    IPC: H04M11/06

    CPC classification number: H04M3/493 ,  H04M1/72555 ,  H04M7/0036 ,  H04M2201/20

    Abstract: A method and system is described to provide data to an Interactive Voice Response (IVR) System. The method may comprise accessing an image communicated from a voice-communication device and communicating the image to an optical character recognition (OCR) module. Thereafter, data extracted from the image by the OCR module may be accessed and communicated for use in one or more IVR processes. The extracted data may be communicated to the device and confirmation that the extracted data corresponds to data in the image may be monitored. For example, the method may discover capabilities of the device to identify different communication options to communicate the image from the device. The options may be communicated to the device for presentation to a user. Upon receiving an indication of an option selected by the user, the IVR system may be configured to allow receipt of the image via the user selected option.

    Abstract translation: 描述了一种方法和系统来向交互式语音响应（IVR）系统提供数据。 该方法可以包括访问从语音通信设备传送的图像并将图像传送到光学字符识别（OCR）模块。 此后，可通过OCR模块从图像提取的数据被访问并传送以用于一个或多个IVR处理。 提取的数据可以被传送到设备，并且可以监视提取的数据对应于图像中的数据的确认。 例如，该方法可以发现设备的能力来识别用于从设备传送图像的不同通信选项。 可以将选项传送到设备以呈现给用户。 在接收到由用户选择的选项的指示时，IVR系统可以被配置为允许经由用户选择的选项接收图像。

    Telephone communication system
    44.
    发明授权
    Telephone communication system 失效
    电话通讯系统

    公开(公告)号：US07257202B2

    公开(公告)日：2007-08-14

    申请号：US10651258

    申请日：2003-08-29

    Applicant: Masaya Umemura ,  Takeo Tomokane ,  Kazushige Hiroi

    Inventor： Masaya Umemura ,  Takeo Tomokane ,  Kazushige Hiroi

    IPC: H04M11/06

    CPC classification number: H04N7/147 ,  H04M3/42263 ,  H04M3/58 ,  H04M2201/20 ,  H04M2203/2094 ,  H04N7/142

    Abstract: A video-phone call with a portable video-phone terminal is enabled for a cellular phone which has not video-phone service provided, by making use of cameras and display devices placed on the street. For a video-phone call to a portable video-phone terminal, a media converter in a service center distributes data so as to send video data to a public communication terminal on the street, and voice data to a cellular phone without video recording/reproducing capability. A call agent in a service center issues an ID in response to a request from the cellular phone without video recording/reproducing capability on voice call. This ID may be received by a service center via a detector such as a sensor deployed on the street, to provide a video-phone service by using a public communication terminal on the street in the vicinity of the detector.

    Abstract translation: 通过使用放置在街道上的相机和显示设备，可以为没有提供视频电话服务的蜂窝电话启用具有便携式视频电话终端的视频电话。 对于对便携式视频电话终端的视频电话呼叫，服务中心的媒体转换器分配数据，以将视频数据发送到街道上的公共通信终端，并将语音数据发送到蜂窝电话而不进行视频记录/再现 能力。 响应于来自蜂窝电话的请求而在语音呼叫中没有视频记录/再现能力的情况下，服务中心的呼叫代理发出ID。 该ID可以由服务中心经由诸如部署在街道上的传感器的检测器接收，以通过使用在检测器附近的街道上的公共通信终端来提供视频电话服务。

    METHOD FOR TRANSFERRING A COLLABORATION SESSION
    45.
    发明公开
    METHOD FOR TRANSFERRING A COLLABORATION SESSION 审中-公开
    VERFAHREN ZUMÜBERTRAGENEINER KOLLABORATIONSSITZUNG

    公开(公告)号：EP2599291A1

    公开(公告)日：2013-06-05

    申请号：EP11812824.8

    申请日：2011-07-11

    Applicant: Cisco Technology, Inc.

    Inventor： KRISTIANSEN, Ivan, Marius ,  HOVDAL, Gaute

    IPC: H04M3/58 ,  H04M3/56

    CPC classification number: H04L65/1083 ,  G06F16/9554 ,  G06K7/1095 ,  H04M3/42263 ,  H04M3/56 ,  H04M3/58 ,  H04M2201/20 ,  H04M2203/2094

    Abstract: A method for transferring a collaboration session from a handheld device to a multimedia endpoint by encoding session data for the collaboration session and/or instructions into an optically machine-readable representation of data, displaying the data on a display of the handheld device, and optically providing the data to a multimedia endpoint the collaboration session is to be transferred to. The multimedia endpoint may send a message to a server upon detecting the data, causing the server to transfer the collaboration session, based on the session data in the message. Alternatively, the multimedia endpoint establishes a session with another multimedia endpoint based on the instructions and/or session data.

    Abstract translation: 一种用于通过将协作会话和/或指令的会话数据编码到数据的光学机器可读表示中的方法，用于将协作会话从手持设备传送到多媒体端点，并在手持设备的显示器上显示数据，以及光学 将数据提供给多媒体端点，协作会话将被转移到。 多媒体终端可以在检测到数据时向服务器发送消息，使得服务器基于消息中的会话数据传送协作会话。 或者，多媒体端点基于指令和/或会话数据与另一多媒体端点建立会话。

    METHOD AND APPARATUS TO PROVIDE DATA TO AN INTERACTIVE VOICE RESPONSE (IVR) SYSTEM
    46.
    发明公开
    METHOD AND APPARATUS TO PROVIDE DATA TO AN INTERACTIVE VOICE RESPONSE (IVR) SYSTEM 有权
    方法和一种用于提供数据IVR系统

    公开(公告)号：EP2002422A4

    公开(公告)日：2011-09-07

    申请号：EP07797204

    申请日：2007-04-06

    Applicant: CISCO TECH INC

    Inventor： PATEL LABHESH ,  KUMAR SANJEEV ,  CHIRPUTKAR ASHISH S ,  PEARCE CHRISTOPHER E

    IPC: H04M1/725 ,  G06K9/20 ,  G06K9/22

    CPC classification number: H04M3/493 ,  H04M1/72555 ,  H04M7/0036 ,  H04M2201/20

    Abstract: A method and system is described to provide data to an Interactive Voice Response (IVR) System. The method may comprise accessing an image communicated from a voice-communication device and communicating the image to an optical character recognition (OCR) module. Thereafter, data extracted from the image by the OCR module may be accessed and communicated for use in one or more IVR processes. The extracted data may be communicated to the device and confirmation that the extracted data corresponds to data in the image may be monitored. For example, the method may discover capabilities of the device to identify different communication options to communicate the image from the device. The options may be communicated to the device for presentation to a user. Upon receiving an indication of an option selected by the user, the IVR system may be configured to allow receipt of the image via the user selected option.

    METHOD AND APPARATUS TO PROVIDE DATA TO AN INTERACTIVE VOICE RESPONSE (IVR) SYSTEM
    47.
    发明公开
    METHOD AND APPARATUS TO PROVIDE DATA TO AN INTERACTIVE VOICE RESPONSE (IVR) SYSTEM 有权
    方法和一种用于提供数据IVR系统

    公开(公告)号：EP2002422A2

    公开(公告)日：2008-12-17

    申请号：EP07797204.0

    申请日：2007-04-06

    Applicant: Cisco Technology, Inc.

    Inventor： PATEL, Labhesh ,  KUMAR, Sanjeev ,  CHIRPUTKAR, Ashish S. ,  PEARCE, Christopher E.

    IPC: G10L15/00

    CPC classification number: H04M3/493 ,  H04M1/72555 ,  H04M7/0036 ,  H04M2201/20

    Abstract: A method and system is described to provide data to an Interactive Voice Response (IVR) System. The method may comprise accessing an image communicated from a voice-communication device and communicating the image to an optical character recognition (OCR) module. Thereafter, data extracted from the image by the OCR module may be accessed and communicated for use in one or more IVR processes. The extracted data may be communicated to the device and confirmation that the extracted data corresponds to data in the image may be monitored. For example, the method may discover capabilities of the device to identify different communication options to communicate the image from the device. The options may be communicated to the device for presentation to a user. Upon receiving an indication of an option selected by the user, the IVR system may be configured to allow receipt of the image via the user selected option.

    System for and method of transmitting communication information
    50.
    发明公开
    System for and method of transmitting communication information 有权
    系统VERFAHREN ZURÜBERTRAGUNGVON KOMMUNIKATIONSINFORMATION

    公开(公告)号：EP2693730A1

    公开(公告)日：2014-02-05

    申请号：EP13178866.3

    申请日：2013-08-01

    Applicant: Samsung Electronics Co., Ltd

    Inventor： Lee, Kyung-tak ,  Jung, Youn-gun

    IPC: H04M3/42 ,  H04M3/54

    CPC classification number: H04W4/12 ,  H04M1/72547 ,  H04M3/42263 ,  H04M3/543 ,  H04M2201/20 ,  H04M2203/2094 ,  H04M2242/30 ,  H04M2250/12 ,  H04M2250/52 ,  H04W4/16 ,  H04W8/22

    Abstract: A method of communication information transmission performed by a first device includes: receiving a communication request from a second device; obtaining surrounding situation information of the first device, the surrounding situation information including information related to surroundings of the first device; and determining at least one third device to process the communication request based on the surrounding situation information. Surrounding information comprises image and voice data detected by the first device and it is used to determine proximity of the first device with a third device to process the communiocation request.

    Abstract translation: 由第一设备执行的通信信息传输的方法包括：从第二设备接收通信请求; 获取所述第一装置的周围情况信息，所述周围状况信息包括与所述第一装置的周围相关的信息; 以及基于所述周围情况信息来确定至少一个第三设备来处理所述通信请求。 周围信息包括由第一设备检测到的图像和语音数据，并且其用于确定第一设备与第三设备的接近度以处理通信请求。

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