Abstract:
A method for solving problems based on a six-sigma method is provided to offer a simpler troubleshooting roadmap than the usual six-sigma method and secure experts for solving needs for tariff and custom services. A management server secures internal and external requirements of a system through information infrastructure of the system and secures subjects extracted by reflecting the secured requirements. The management server secures experts selected for performing the subjects through the information infrastructure. The management server secures a result of the subjects performed based on a six-sigma method through the information infrastructure. The management server monitors an improvement state of related business processes, unfinished subjects, and the subjects to be implemented through the information infrastructure. The management server evaluates a performance level, an attainment level, and an outcome of the performed subjects through the information infrastructure. The external requirements secured through a CRM(Customer Relationship Management) server and the internal requirements secured through a CKM(Customer Knowledge Management) server are extracted as the subject.
Abstract:
A monitoring system of customs trend information and a method thereof are provided to make a decision accurately by previously notifying a risk factor and offering analyzed information of the customs administrations. A trend information processing unit(210) provides a customs trend information and a customs discussion information requested by a user. A statistics processing unit(220) obtains customs statistics information from a CDW(Customs Data Warehouse System) according to a requirement of the user, and provides it. A monitoring information processing unit(230) provides a customs monitoring information to a user by obtaining from motoring cameras.
Abstract:
An integrated performance management system is provided to evaluate and manage result efficiently by evaluating and managing the result automatically according to a result index set to each part or member of a customs administration organization. An outcome monitoring module(300) generates, stores, and monitors strategy and target for managing an outcome. An outcome index information module(400) extracts/registers an outcome index item, and sets up a formula for calculating the related outcome by adjusting weight of each outcome index. An outcome target information module(500) sets up a target value to each outcome index, and estimates and analyzes attainment of the set target value. An outcome result information module(600) generates a result by linking with the outcome index and verifies the result by using a linked system(900). An outcome evaluation information module(700) sets up an evaluation standard to each unit organization or period, performs evaluation according to the set evaluation standard, and analyzes a score of the evaluated result. An objection reception information module(800) receives an objection from a user, and provides progress and handling statuses of the received objection.