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公开(公告)号：US20200252507A1
公开(公告)日：2020-08-06
申请号：US16858201
申请日：2020-04-24
Applicant: Ultratec, Inc.
Inventor： Robert M. Engelke , Kevin R. Colwell , Christopher Engelke
Abstract: A communication method to facilitate communication between first and second users that use first and second devices during a communication session, respectively, includes the steps of: obtaining a first voice signal from the first device during the communication session, using a first transcription process to generate a first caption text associated with the first voice signal, and automatically assessing an accuracy value indicating accuracy of the first caption text. When the accuracy value is below a threshold level, the method also includes obtaining a second voice signal during the communication session, using a second transcription process to generate a second caption text associated with the second voice signal, and presenting the second caption text via a display on a device that is used by the second user.
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公开(公告)号：US10601980B1
公开(公告)日：2020-03-24
申请号：US14854623
申请日：2015-09-15
Applicant: ULTRATEC, INC.
Inventor： Robert M Engelke , Christopher R Engelke , Kevin R Colwell , Troy Vitek
Abstract: A communication system for communicating between a hearing user using a hearing user's communication device and an assisted user, the communication system comprising a relay that receives a hearing user's voice signal and converts that voice signal to text, a text to braille converter that receives the text generated at the relay and converts that text to braille data, a braille display device that is capable of generating braille messages that can be detected by an assisted user via touch and an assisted user's captioned device that receives the braille data and uses the braille data to drive the braille display device to generate braille messages for the assisted user to sense.
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公开(公告)号：US20200076946A1
公开(公告)日：2020-03-05
申请号：US16677293
申请日：2019-11-07
Applicant: Ultratec, Inc.
Inventor： ROBERT M. ENGELKE , KEVIN R. COLWELL , TROY D. VITEK
Abstract: A captioning system includes an assisted user's communication system, including a display screen, a microphone, a speaker, an input device for specifying a calling number of a hearing user's communication device, and a processor linked to the display screen microphone, speaker and input device. The processor is programmed to perform the steps of: (i) upon entry of a calling number via the input device, scanning the calling number, (ii) identifying a type of the calling number; (iii) where the type is a first type, performing a first process to initiate a remote captioning service; and (iv) where the type is a second type, performing a second process to initiate a remote captioning service where the second process is different than the first process.
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公开(公告)号：US10560574B1
公开(公告)日：2020-02-11
申请号：US16251824
申请日：2019-01-18
Applicant: Ultratec, Inc.
Inventor： Robert M. Engelke , Kevin R. Colwell , Troy Vitek
Abstract: A method of operating a captioned telephone comprising the steps of dialing a telephone number to a relay gateway, connecting to the gateway over a communication network, performing a test to assess communication network quality, based on the test results, setting up the captioned telephone to operate in at least one of a first mode and a second mode wherein each of the first and second modes is one of (i) a PSTN mode in which data is communicated between the captioned telephone and the relay gateway via analog transmission and (ii) an IP mode in which data is communicated between the captioned telephone and the relay gateway via the Internet.
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公开(公告)号：US20190394329A1
公开(公告)日：2019-12-26
申请号：US16559172
申请日：2019-09-03
Applicant: Ultratec, Inc.
Inventor： Robert M. Engelke , Kevin R. Colwell , Troy D. Vitek
Abstract: A communication system and method for displaying text captions corresponding to voice communications between an assisted user's mobile wireless device and a separate hearing user's device includes at least one communication component configured to enable the appliance to communicate with a relay, a display, and a processor operably coupled to the at least one communication component and the display. The processor is configured to enable the assisted user to establish an association between the appliance and the mobile device, receive text originating at the relay, the text corresponding to a transcript of the hearing user's voice signal originating at the hearing user's device, and cause text captions corresponding to the received text to be displayed on the display.
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Patent Agency Ranking
公开(公告)号：US10469660B2
公开(公告)日：2019-11-05
申请号：US14988407
申请日：2016-01-05
Applicant: ULTRATEC, INC.
Inventor： Robert M Engelke , Kevin R Colwell , Troy D Vitek
Abstract: A communication system and method for displaying text captions corresponding to voice communications between an assisted user's mobile wireless device and a separate hearing user's device includes at least one communication component configured to enable the appliance to communicate with a relay, a display, and a processor operably coupled to the at least one communication component and the display. The processor is configured to enable the assisted user to establish an association between the appliance and the mobile device, receive text originating at the relay, the text corresponding to a transcript of the hearing user's voice signal originating at the hearing user's device, and cause text captions corresponding to the received text to be displayed on the display.
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公开(公告)号：US20180270350A1
公开(公告)日：2018-09-20
申请号：US15982239
申请日：2018-05-17
Applicant: Ultratec, Inc.
Inventor： Robert M. Engelke , Kevin R. Colwell , Christopher Engelke
CPC classification number: H04M3/42391 , G10L15/1815 , G10L15/265 , G10L25/48 , G10L25/60 , H04M1/2475 , H04M2201/40 , H04M2201/60 , H04M2203/2061
Abstract: A relay for captioning a hearing user's (HU's) voice signal during a phone call between an HU and a hearing assisted user (AU), the HU using an HU device and the AU using an AU device where the HU voice signal is transmitted from the HU device to the AU device, the relay comprising a display screen, a processor linked to the display and programmed to perform the steps of receiving the HU voice signal from the AU device, transmitting the HU voice signal to a remote automatic speech recognition (ASR) server running ASR software that converts the HU voice signal to ASR generated text, the remote ASR server located at a remote location from the relay, receiving the ASR generated text from the ASR server, present the ASR generated text for viewing by a call assistant (CA) via the display and transmitting the ASR generated text to the AU device.
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公开(公告)号：US20170187874A1
公开(公告)日：2017-06-29
申请号：US15010179
申请日：2016-01-29
Applicant: ULTRATEC, INC.
Inventor： Robert M. Engelke , Kevin R. Colwell , Troy D. Vitek
CPC classification number: H04M3/42382 , G10L15/26 , G10L15/265 , H04M1/2473 , H04M1/2475 , H04M1/2535 , H04M3/42042 , H04M3/42161 , H04M3/42195 , H04M3/42391 , H04M3/533 , H04M2201/14 , H04M2201/40 , H04M2201/60 , H04M2242/04
Abstract: A system and method for facilitating communicating between a hearing user and a hard of hearing user that incorporates a device including at least one communication component configured to enable the appliance to communicate with a relay, a display, and a processor. The processor is configured to enable the hard of hearing user to establish an association between an appliance and a mobile device used by the hard of hearing user. The mobile device is configured to communicate with the hearing user's device, receive text originating at the relay, the text corresponding to a transcript of the hearing user's voice signal originating at the hearing user's device, and cause text captions corresponding to the received text to be displayed on the display.
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公开(公告)号：US20170187859A1
公开(公告)日：2017-06-29
申请号：US15204142
申请日：2016-07-07
Applicant: Ultratec, Inc.
Inventor： Robert M. Engelke , Kevin R. Colwell
CPC classification number: H04M1/2475 , G10L15/22 , G10L15/26 , H04M1/21 , H04M1/2155 , H04M1/271 , H04M1/72519 , H04M3/42161 , H04M3/42382 , H04M3/42391 , H04M11/066 , H04M11/08 , H04M2201/40 , H04M2201/60 , H04M2250/74
Abstract: A communication system comprising a hard of hearing user's wireless phone device configured to (i) wirelessly receive a hearing user's voice signal that originated at a hearing user's phone device, (ii) route the hearing user's voice signal to a relay for transcription into a text communication, (iii) receive a hard of hearing user's voice signal and (iv) transmit the hard of hearing user's voice signal to the hearing user's phone device, a hard of hearing user's captioned device that is independent of the hard of hearing user's phone device, the captioned device including a display screen and a processor, the processor in the captioned device configured to: (i) receive a text communication originating at the relay, the text communication corresponding to a transcription of the hearing user's voice signal, and (ii) display a text caption corresponding to the text communication on the display of the hard of hearing user's captioned device.
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公开(公告)号：US20250008020A1
公开(公告)日：2025-01-02
申请号：US18884366
申请日：2024-09-13
Applicant: ULTRATEC, INC.
Inventor： Robert M. Engelke , Kevin R. Colwell , Christopher R. Engelke
IPC: H04M3/42 , G10L15/01 , G10L15/06 , G10L15/22 , G10L15/26 , G10L21/10 , H04M1/247 , H04M1/72478 , H04M3/533 , H04W4/12 , H04W4/16
Abstract: A call captioning system for captioning a hearing user's (HU's) voice signal during an ongoing call with an assisted user (AU) includes: an AU communication device with a display screen and a caption service activation feature, and a first processor programmed to, during an ongoing call, receive the HU's voice signal. Prior to activating the caption service via the activation feature, the processor uses an automated speech recognition (ASR) engine to generate HU voice signal captions, detect errors in the HU voice signal captions, use the errors to train the ASR software to the HU's voice signal to increase accuracy of the HU captions generated by the ASR engine; and store the trained ASR engine for subsequent use. Upon activating the caption service during the ongoing call, the processor uses the trained ASR engine to generate HU voice signal captions and present them to the AU via the display screen.
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