公开(公告)号：WO2006078381A3

公开(公告)日：2007-02-08

申请号：PCT/US2005045547

申请日：2005-12-13

Applicant: J2 GLOBAL COMM ,  ZUCKER NEHEMIA

Inventor： ZUCKER NEHEMIA

IPC: G06F7/08

CPC classification number: G06Q20/10 ,  G06Q20/16 ,  G06Q30/04 ,  G06Q40/00 ,  H04M15/00 ,  H04M15/51 ,  H04M15/54 ,  H04M17/00 ,  H04M17/20 ,  H04M2215/54

Abstract: A system to maintain a customer account including an account balance where deposits are made by a depositor calling a telephone number to which the caller incurs a charge to be connected. Other embodiments are also described and claimed.

Abstract translation: 维持客户帐户的系统，包括存款由存款人拨打电话号码的客户帐户，呼叫方承担连接的费用。 还描述和要求保护其他实施例。

公开(公告)号：WO2006078371A2

公开(公告)日：2006-07-27

申请号：PCT/US2005045041

申请日：2005-12-13

Applicant: J2 GLOBAL COMM ,  ZUCKER NEHEMIA

Inventor： ZUCKER NEHEMIA

IPC: G06Q30/00

CPC classification number: G06Q30/02 ,  G06Q30/0211 ,  G06Q30/0222 ,  G06Q30/0226 ,  G06Q30/0236 ,  G06Q30/0239 ,  G06Q30/0251 ,  G06Q30/0256 ,  G06Q30/0262

Abstract: A method to promote use of one communication service by associating it with another service service and offering incentives to use the first service in return for use of the second service. Other embodiments are also described and claimed.

Abstract translation: 一种通过将其与另一服务服务相关联来促进使用一种通信服务的方法，并且提供使用第一服务的激励以返回使用第二服务。 还描述和要求保护其他实施例。

公开(公告)号：WO2007021567A3

公开(公告)日：2007-04-26

申请号：PCT/US2006030290

申请日：2006-08-01

Applicant: J2 GLOBAL COMM ,  ZUCKER NEHEMIA

Inventor： ZUCKER NEHEMIA

IPC: H04N1/00

CPC classification number: H04N1/00209 ,  H04N1/0022 ,  H04N1/34

Abstract: Send and receive services are operated that send and receive fax messages, respectively, via fax protocols. Each new customer is offered a predetermined amount of the receive service, and a more limited amount of the send service, both free of charge to the customer, as part of a group of services that includes Internet access, Web services, or Internet telephony. Other embodiments are also described and claimed.

Abstract translation: 发送和接收服务通过传真协议分别发送和接收传真消息。 作为包括因特网访问，Web服务或因特网电话在内的一组服务的一部分，向每个新客户提供预定量的接收服务，以及更少量的发送服务，这些都是对客户免费的。 其他实施例也被描述和要求保护。

公开(公告)号：WO2005112595A3

公开(公告)日：2007-02-22

申请号：PCT/US2005017613

申请日：2005-05-20

Applicant: J2 GLOBAL COMM ,  LEE JACOB J

Inventor： LEE JACOB J

IPC: G06F15/16 ,  G06Q10/00

CPC classification number: G06Q10/107

Abstract: A message (120) that is to be processed according to an electronic messaging protocol is associated with a sender of the message (120). The message (120) also includes an attachment (124) from an attaching entity. The attachment (124) is associated with a unique property (128) of the attaching entity. Other embodiments are also described and claimed.

Abstract translation: 要根据电子消息传送协议进行处理的消息（120）与消息的发送者（120）相关联。 消息（120）还包括来自附接实体的附件（124）。 附件（124）与连接实体的唯一属性（128）相关联。 还描述和要求保护其他实施例。

公开(公告)号：WO2006104652A3

公开(公告)日：2007-10-11

申请号：PCT/US2006008259

申请日：2006-03-07

Applicant: J2 GLOBAL COMM ,  PATRICK EDWARD ,  ZUCKER NEHEMIA ,  MASON JAMES

Inventor： PATRICK EDWARD ,  ZUCKER NEHEMIA ,  MASON JAMES

IPC: G06F17/30

CPC classification number: G06Q30/016 ,  G06F17/30663 ,  G06Q30/0255 ,  G10L15/26 ,  H04L51/04 ,  H04M3/5141 ,  H04M3/5191 ,  H04M2203/357

Abstract: A computer-implemented method is performed during an online chat session between a customer service representative (CSR) of a merchant, and the merchant's customer. Conversational text of the session is analyzed to determine a mood of the customer. Previously collected information about the customer is accessed, from a database that stores information about customers of the merchant. A tip is determined and sent to be displayed to the CSR. The tip is determined based on the mood and the accessed previously collected information. Other embodiments are also described and claimed.

Abstract translation: 在商户的客户服务代表（CSR）和商家的客户之间的在线聊天会话期间执行计算机实现的方法。 分析会话的会话文本，以确定客户的情绪。 从存储有关商家客户信息的数据库访问以前收集的有关客户的信息。 确定提示并将其发送给CSR。 该提示是根据情绪和访问的先前收集的信息确定的。 还描述和要求保护其他实施例。

公开(公告)号：WO2006002245A3

公开(公告)日：2006-12-21

申请号：PCT/US2005022081

申请日：2005-06-21

Applicant: J2 GLOBAL COMM ,  PATRICK EDWARD ,  MASON JAMES

Inventor： PATRICK EDWARD ,  MASON JAMES

IPC: G06F15/16

CPC classification number: H04L12/1859 ,  G06Q10/107 ,  G06Q30/02 ,  H04L51/063

Abstract: A number of sets of recipients (104) of an electronic messaging protocol message distribution campaign are identified. Each set can be one or more recipients (111). Scripting language is added to each message directed to a recipient. The added scripting language (114) refers to a number of image objects/files that have been selected to form a compound image (when juxtaposed). The compound image is unique to one of the sets.

Abstract translation: 识别电子消息协议消息分发活动的多组接收者（104）。 每组可以是一个或多个收件人（111）。 脚本语言被添加到定向到收件人的每条消息中。 所添加的脚本语言（114）是指已经被选择以形成复合图像的多个图像对象/文件（并置）。 复合图像对于其中一个集合是唯一的。

公开(公告)号：WO2005059714A2

公开(公告)日：2005-06-30

申请号：PCT/US2004042293

申请日：2004-12-15

Applicant: J2 GLOBAL COMM ,  PATRICK EDWARD ,  MASON JAMES ,  ZUCKER NEHEMIA

Inventor： PATRICK EDWARD ,  MASON JAMES ,  ZUCKER NEHEMIA

IPC: G06F20060101 ,  G06F7/00 ,  G06F17/30 ,  G06Q30/00 ,  G06F

CPC classification number: G06Q30/02 ,  G06F17/30867 ,  G06Q30/0202 ,  Y10S707/99945

Abstract: A computer implemented method is described. Data is collected about a number of member entities that have online interaction with a group entity. A predefined state is assigned to a selected one of the member entities automatically, in response to applying a predefined rule to analyze some of the collected data. The rule is defined in part by the group entity. The method automatically determines whether or not online content is to be delivered to the selected member entity, based on the assigned state. In another embodiment, online content that is to be delivered to the selected member entity is automatically personalized for the selected member entity, again based on the assigned state. Other embodiments are also described and claimed.

Abstract translation: 描述了计算机实现的方法。 收集关于与组实体进行在线交互的多个成员实体的数据。 响应于应用预定义的规则来分析一些所收集的数据，将预定义状态自动分配给所选择的成员实体之一。 该规则由组实体部分定义。 该方法基于分配的状态自动确定是否将在线内容传送到所选择的成员实体。 在另一个实施例中，再次基于所分配的状态，将自动为所选择的成员实体个性化要被递送到所选成员实体的在线内容。 还描述和要求保护其他实施例。

公开(公告)号：WO2004036373A3

公开(公告)日：2004-07-01

申请号：PCT/US0332946

申请日：2003-10-16

Applicant: J2 GLOBAL COMM

Inventor： D ANGELO LEO A ,  IZADPANAH KAMRAN ,  BELL JOHN J

IPC: H04L12/58 ,  H04L29/06 ,  H04M3/533 ,  G06F15/16 ,  H04L12/00 ,  H04M1/64

CPC classification number: H04L69/08 ,  H04L51/066 ,  H04L51/36 ,  H04L63/0272 ,  H04M3/533 ,  H04M2203/253

Abstract: In one embodiment, a translation gateway (120) is for use between a network of a messaging service provider (110) and a hostile data network (130). The gateway is to forward messages using a secure connection through the hostile network, to a customer's network (150). Different types of inbound messages (e.g., voice; fax) can be delivered to a single client process running on a customer machine (180) on the customer network. In addition, the translation gateway may be used to securely forward different types of outbound messages originating from the client process to the service provider's network (where the messages are retransmitted as voice calls or facsimiles into a telephone network).

Abstract translation: 在一个实施例中，翻译网关（120）用于消息收发服务提供商（110）的网络和敌对数据网络（130）之间。 网关将使用安全连接通过恶意网络转发消息到客户的网络（150）。 不同类型的入站消息（例如，语音;传真）可以被递送到在客户网络上的客户机器（180）上运行的单个客户机进程。 此外，翻译网关可以用于将从客户端进程发起的不同类型的出站消息安全地转发到服务提供商的网络（其中消息作为语音呼叫或传真重传为电话网络）。

公开(公告)号：EP1779254A4

公开(公告)日：2009-02-25

申请号：EP05762331

申请日：2005-06-21

Applicant: J2 GLOBAL COMM

Inventor： PATRICK EDWARD ,  MASON JAMES

IPC: G06F15/16

CPC classification number: H04L12/1859 ,  G06Q10/107 ,  G06Q30/02 ,  H04L51/063

Abstract: A number of sets of recipients (104) of an electronic messaging protocol message distribution campaign are identified. Each set can be one or more recipients (111). Scripting language is added to each message directed to a recipient. The added scripting language (114) refers to a number of image objects/files that have been selected to form a compound image (when juxtaposed). The compound image is unique to one of the sets.

公开(公告)号：EP1756725A4

公开(公告)日：2007-12-12

申请号：EP05752129

申请日：2005-05-20

Applicant: J2 GLOBAL COMM

Inventor： LEE JACOB J

IPC: G06F15/16 ,  G06Q10/00

CPC classification number: G06Q10/107

Abstract: A message (120) that is to be processed according to an electronic messaging protocol is associated with a sender of the message (120). The message (120) also includes an attachment (124) from an attaching entity. The attachment (124) is associated with a unique property (128) of the attaching entity. Other embodiments are also described and claimed.