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    FAX MESSAGING FOR NEW USERS
    3.
    发明申请
    FAX MESSAGING FOR NEW USERS 审中-公开
    传真消息传递给新用户

    公开(公告)号：WO2007021567A3

    公开(公告)日：2007-04-26

    申请号：PCT/US2006030290

    申请日：2006-08-01

    Applicant: J2 GLOBAL COMM ,  ZUCKER NEHEMIA

    Inventor： ZUCKER NEHEMIA

    IPC: H04N1/00

    CPC classification number: H04N1/00209 ,  H04N1/0022 ,  H04N1/34

    Abstract: Send and receive services are operated that send and receive fax messages, respectively, via fax protocols. Each new customer is offered a predetermined amount of the receive service, and a more limited amount of the send service, both free of charge to the customer, as part of a group of services that includes Internet access, Web services, or Internet telephony. Other embodiments are also described and claimed.

    Abstract translation: 发送和接收服务通过传真协议分别发送和接收传真消息。 作为包括因特网访问，Web服务或因特网电话在内的一组服务的一部分，向每个新客户提供预定量的接收服务，以及更少量的发送服务，这些都是对客户免费的。 其他实施例也被描述和要求保护。

    REAL-TIME CUSTOMER SERVICE ASSISTANCE USING COLLECTED CUSTOMER LIFE CYCLE DATA
    4.
    发明申请
    REAL-TIME CUSTOMER SERVICE ASSISTANCE USING COLLECTED CUSTOMER LIFE CYCLE DATA 审中-公开
    使用收集的客户生命周期数据实时客户服务帮助

    公开(公告)号：WO2006104652A3

    公开(公告)日：2007-10-11

    申请号：PCT/US2006008259

    申请日：2006-03-07

    Applicant: J2 GLOBAL COMM ,  PATRICK EDWARD ,  ZUCKER NEHEMIA ,  MASON JAMES

    Inventor： PATRICK EDWARD ,  ZUCKER NEHEMIA ,  MASON JAMES

    IPC: G06F17/30

    CPC classification number: G06Q30/016 ,  G06F17/30663 ,  G06Q30/0255 ,  G10L15/26 ,  H04L51/04 ,  H04M3/5141 ,  H04M3/5191 ,  H04M2203/357

    Abstract: A computer-implemented method is performed during an online chat session between a customer service representative (CSR) of a merchant, and the merchant's customer. Conversational text of the session is analyzed to determine a mood of the customer. Previously collected information about the customer is accessed, from a database that stores information about customers of the merchant. A tip is determined and sent to be displayed to the CSR. The tip is determined based on the mood and the accessed previously collected information. Other embodiments are also described and claimed.

    Abstract translation: 在商户的客户服务代表（CSR）和商家的客户之间的在线聊天会话期间执行计算机实现的方法。 分析会话的会话文本，以确定客户的情绪。 从存储有关商家客户信息的数据库访问以前收集的有关客户的信息。 确定提示并将其发送给CSR。 该提示是根据情绪和访问的先前收集的信息确定的。 还描述和要求保护其他实施例。

    METHOD AND APPARATUS FOR AUTOMATICALLY PERFORMING AN ONLINE CONTENT DISTRIBUTION CAMPAIGN
    5.
    发明申请
    METHOD AND APPARATUS FOR AUTOMATICALLY PERFORMING AN ONLINE CONTENT DISTRIBUTION CAMPAIGN 审中-公开
    用于自动执行在线内容分发的方法和装置

    公开(公告)号：WO2005059714A2

    公开(公告)日：2005-06-30

    申请号：PCT/US2004042293

    申请日：2004-12-15

    Applicant: J2 GLOBAL COMM ,  PATRICK EDWARD ,  MASON JAMES ,  ZUCKER NEHEMIA

    Inventor： PATRICK EDWARD ,  MASON JAMES ,  ZUCKER NEHEMIA

    IPC: G06F20060101 ,  G06F7/00 ,  G06F17/30 ,  G06Q30/00 ,  G06F

    CPC classification number: G06Q30/02 ,  G06F17/30867 ,  G06Q30/0202 ,  Y10S707/99945

    Abstract: A computer implemented method is described. Data is collected about a number of member entities that have online interaction with a group entity. A predefined state is assigned to a selected one of the member entities automatically, in response to applying a predefined rule to analyze some of the collected data. The rule is defined in part by the group entity. The method automatically determines whether or not online content is to be delivered to the selected member entity, based on the assigned state. In another embodiment, online content that is to be delivered to the selected member entity is automatically personalized for the selected member entity, again based on the assigned state. Other embodiments are also described and claimed.

    Abstract translation: 描述了计算机实现的方法。 收集关于与组实体进行在线交互的多个成员实体的数据。 响应于应用预定义的规则来分析一些所收集的数据，将预定义状态自动分配给所选择的成员实体之一。 该规则由组实体部分定义。 该方法基于分配的状态自动确定是否将在线内容传送到所选择的成员实体。 在另一个实施例中，再次基于所分配的状态，将自动为所选择的成员实体个性化要被递送到所选成员实体的在线内容。 还描述和要求保护其他实施例。

    METHOD AND APPARATUS FOR AUTOMATICALLY PERFORMING AN ONLINE CONTENT DISTRIBUTION CAMPAIGN
    6.
    发明公开
    METHOD AND APPARATUS FOR AUTOMATICALLY PERFORMING AN ONLINE CONTENT DISTRIBUTION CAMPAIGN 审中-公开
    方法和装置用于自动执行在线内容分发CAMPAIGN

    公开(公告)号：EP1704469A4

    公开(公告)日：2008-04-23

    申请号：EP04814472

    申请日：2004-12-15

    Applicant: J2 GLOBAL COMM

    Inventor： PATRICK EDWARD ,  MASON JAMES ,  ZUCKER NEHEMIA

    IPC: G06F7/00 ,  G06F20060101 ,  G06F17/30 ,  G06Q30/00

    CPC classification number: G06Q30/02 ,  G06F17/30867 ,  G06Q30/0202 ,  Y10S707/99945

    Abstract: A computer implemented method is described. Data is collected about a number of member entities that have online interaction with a group entity. A predefined state is assigned to a selected one of the member entities automatically, in response to applying a predefined rule to analyze some of the collected data. The rule is defined in part by the group entity. The method automatically determines whether or not online content is to be delivered to the selected member entity, based on the assigned state. In another embodiment, online content that is to be delivered to the selected member entity is automatically personalized for the selected member entity, again based on the assigned state. Other embodiments are also described and claimed.

    FAX MESSAGING FOR NEW USERS
    8.
    发明专利
    FAX MESSAGING FOR NEW USERS 未知

    公开(公告)号：CA2622898A1

    公开(公告)日：2007-02-22

    申请号：CA2622898

    申请日：2006-08-01

    Applicant: J2 GLOBAL COMM

    Inventor： ZUCKER NEHEMIA

    IPC: H04N1/00

    Abstract: Send and receive services are operated that send and receive fax messages, respectively, via fax protocols. Each new customer is offered a predetermine d amount of the receive service, and a more limited amount of the send service , both free of charge to the customer, as part of a group of services that includes Internet access, Web services, or Internet telephony. Other embodiments are also described and claimed.

    METHOD FOR CROSS-PROMOTING COMMUNICATIONS SERVICES
    9.
    发明专利
    METHOD FOR CROSS-PROMOTING COMMUNICATIONS SERVICES 未知

    公开(公告)号：CA2595700A1

    公开(公告)日：2006-07-27

    申请号：CA2595700

    申请日：2005-12-13

    Applicant: J2 GLOBAL COMM

    Inventor： ZUCKER NEHEMIA

    IPC: G06Q30/00

    Abstract: A method to promote use of one communication service by associating it with another service and offering incentives to use the first service in return for use of the second service. Other embodiments are also described and claimed.

    METHOD FOR CROSS-PROMOTING COMMUNICATIONS SERVICES
    10.
    发明专利
    METHOD FOR CROSS-PROMOTING COMMUNICATIONS SERVICES 未知

    公开(公告)号：SG158904A1

    公开(公告)日：2010-02-26

    申请号：SG2010003937

    申请日：2005-12-13

    Applicant: J2 GLOBAL COMM

    Inventor： ZUCKER NEHEMIA

    Abstract: A method to promote use of one communication service by associating it with another service service and offering incentives to use the first service in return for use of the second service. Other embodiments are also described and claimed.

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