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公开(公告)号：WO2004095811A2
公开(公告)日：2004-11-04
申请号：PCT/US2004008892
申请日：2004-03-24
Applicant: METRO ONE TELECOMMUNICATIONS
Inventor： TIMMINS TIMOTHY A , MILLER JOHN S , BAKER NATHAN B , HUEY CHRISTOPHER A , LJUBICICH PHILIP A
CPC classification number: H04M3/4878 , H04M3/42068 , H04M3/4931 , H04M2201/41
Abstract: In communications systems where multiple users may be associated with the same account, the voiceprint of a user is used to identify a profile of the user, facilitating identification of the user's preferences without requesting additional information from the user. The system may also monitor messages played to individual users, to control the playing of the messages to users. Calls made by users associated with the same account may be allocated to the caller initiating the call in bills, based on voiceprints. Voiceprints may be collected for use in deriving voiceprint samples during registration of a user with the system and during conversations between the user and the system. A voiceprint comparison threshold may be set based on the type of phone calling the system, to compensate for noise. Changes in phone numbers and/or addresses of users are monitored and the threshold is adjusted if changes are found.
Abstract translation: 在多个用户可能与同一帐户相关联的通信系统中，用户的声纹用于识别用户的简档，便于识别用户的偏好而不需要用户的附加信息。 该系统还可以监视对各个用户播放的消息，以控制向用户播放消息。 基于声波纹的用户可以将与同一帐户相关联的用户的呼叫分配给呼叫者发起账单。 可以收集Voiceprint用于在用户与系统注册期间以及在用户与系统之间的对话期间导出声纹样本。 可以基于呼叫系统的电话的类型来设置声纹比较阈值，以补偿噪声。 监控用户的电话号码和/或地址的更改，如果发现更改，则调整阈值。
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公开(公告)号：CA2459987A1
公开(公告)日：2004-09-28
申请号：CA2459987
申请日：2004-03-08
Applicant: METRO ONE TELECOMMUNICATIONS
Inventor： LJUBICICH PHILIP A
Abstract: When a current caller makes an information assistance call to an information/call center requesting a listing, the system of the present invention searches for it in databases containing listings actually requested by the current or other callers in the past as opposed to a prior art technique of searching through all the listings in the database for a particular locale or area code. The listings actually requested by callers during prior information assistance calls can be organized in multiple databases. One such database contains only the listings actually requested by the current caller. Another such database contains only the listings actually requested by different callers where such listings are associated with a particular geographic region.
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3.发明专利
公开(公告)号：CA2453499A1
公开(公告)日：2004-06-19
申请号：CA2453499
申请日：2003-12-16
Applicant: METRO ONE TELECOMMUNICATIONS
Inventor： TIMMINS TIMOTHY A , HENRY GARY E , BAKER NATHAN B , MILLER JOHN S , LJUBICICH PHILIP A , HUEY CHRISTOPHER A
IPC: H04M3/487
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Patent Agency Ranking4.发明专利
公开(公告)号：AU2002364723A1
公开(公告)日：2003-06-30
申请号：AU2002364723
申请日：2002-12-10
Applicant: METRO ONE TELECOMMUNICATIONS
Inventor： LJUBICICH PHILIP A , KUMAR PANKAJ
Abstract: A user of a mobile device, e.g., a WAP enabled wireless telephone, may call an information service for assistance, e.g., requesting desired telephone numbers, event schedules, movie listings, restaurant recommendations, etc. In accordance with the invention, the requested information is organized and maintained for the user in a data location, e.g., a WAP site, which can be accessed by the user using the mobile device at the user's convenience. For example, after accessing the previously requested listings on the WAP site, the user may utilize the mobile device to initiate calls to selected telephone numbers, make reservation for selected events, or obtain directions to selected venues in such listings. In accordance with an aspect of the invention, when a call is connected through the information service, the user is afforded a first set of options displayed on the mobile device for selection after the call is successfully completed. Otherwise, if the call cannot be successfully completed, the user is afforded a second set of displayed options to obtain further assistance from the information service.
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5.发明专利
公开(公告)号：CA2461520A1
公开(公告)日：2004-09-30
申请号：CA2461520
申请日：2004-03-19
Applicant: METRO ONE TELECOMMUNICATIONS
Inventor： LJUBICICH PHILIP A
Abstract: In accordance with the invention, an indication of connection information anonymity is stored for each individual or entity that wants to have access information made available in response to a request for directory assistance respecting such individual or entity, but does not want their actual telephone number disclosed. The information assistance service may be accessed by a caller wing a wireline telephone, wireless telephone, personal digital assistant (PDA) or other communications device seeking information assistance. An operator who attends to such an information assistance service receives a request for information assistance respecting a researched party whose connection information is designated anonymous, and transmits to the caller an access telephone number which enables the caller to call a researched party, without however providing the caller with the actual telephone number of the researched party. Such information may be transmitted to the caller via a short message service (SMS) or a wireless application protocol (WAP). It may also be transmitted by facsimile, email, paging, instant messaging, web connection or other communications.
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6.发明专利
公开(公告)号：CA2469466A1
公开(公告)日：2003-06-26
申请号：CA2469466
申请日：2002-12-10
Applicant: METRO ONE TELECOMMUNICATIONS
Inventor： LJUBICICH PHILIP A , KUMAR PANKAJ
Abstract: A user of a mobile device, e.g., a WAP enabled wireless telephone (200), may call an information service for assistance, e.g., requesting desired telepho ne numbers, event schedules, movie listings, restaurant recommendations, etc. I n accordance with the invention, the requested information is organized and maintained for the user in a data location, e.g., a WAP site (405), which ca n be accessed by the user using the mobile device at the user's convenience. F or example, after accessing the previously requested listings on the WAP site (405), the user may utilize the mobile device (200) to initiate calls to selected telephone numbers, make reservation for selected events, or obtain directions to selected venues in such listings. In accordance with an aspect of the invention, when a call is connected through the information service, the user is afforded a first set of options displayed on the mobile device (200) for selection after the call is successfully completed. Otherwise, if the call cannot be successfully completed, the user is afforded a second set of displayed options to obtain further assistance from the information servi ce.
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公开(公告)号：CA2520879A1
公开(公告)日：2004-11-04
申请号：CA2520879
申请日：2004-03-24
Applicant: METRO ONE TELECOMMUNICATIONS
Inventor： MILLER JOHN S , BAKER NATHAN B , HUEY CHRISTOPHER A , LJUBICICH PHILIP A , TIMMINS TIMOTHY A
Abstract: In communications systems where multiple users may be associated with the sa me account, the voiceprint of a user is used to identify a profile of the user, facilitating identification of the user's preferences without requesting additional information from the user. The system may also monitor messages played to individual users, to control the playing of the messages to users. Calls made by users associated with the same account may be allocated to the caller initiating the call in bills, based on voiceprints. Voiceprints may b e collected for use in deriving voiceprint samples during registration of a us er with the system and during conversations between the user and the system. A voiceprint comparison threshold may be set based on the type of phone callin g the system, to compensate for noise. Changes in phone numbers and/or address es of users are monitored and the threshold is adjusted if changes are found.
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公开(公告)号：CA2464452A1
公开(公告)日：2004-10-25
申请号：CA2464452
申请日：2004-04-14
Applicant: METRO ONE TELECOMMUNICATIONS
Inventor： LJUBICICH PHILIP A , MOSTAD MATTHEW A
Abstract: The invention is directed to assessing the viability of a business entity based on statistics concerning information assistance calls requesting the listing of the same. The invention is premised upon a perceived correlation between the number of cal ls requesting a business entity's listing and the callers' interest in its products or services, which in turn correlates to sales of the business entity. In accordance with the invention , data is collected and analyzed which concerns information assistance calls requesting listings of different business entities which may belong to the same industry or company to measure their comparative performance. In an illustrative embodiment, the performance measure of the business entity (department) may be compared with those of other business entities (departments) in the same geographic area belonging to the same industry to gain insights into the competitiveness of the business entity in that area. Management of the business entity (department) may then be able to change an advertising campaign based on such insights.
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