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公开(公告)号：US20190312973A1
公开(公告)日：2019-10-10
申请号：US16422662
申请日：2019-05-24
Applicant: Ultratec, Inc.
Inventor： Robert M. Engelke , Kevin R. Colwell , Christopher Engelke
Abstract: A captioning method for presenting captions to an assisted user (AU) during communication with a hearing user (HU) where the assisted user uses a captioned device and the hearing user uses a hearing user's device to facilitate the communication, the captioned device including a display screen and a speaker for presenting captions and broadcasting the hearing user's voice signals, respectively, the method comprising the steps of during an ongoing call between the AU and the HU, using an automated speech recognition (ASR) engine to generate initial ASR captions associated with the HU's voice signal, assessing at least one caption quality factor associated with prior initial ASR captions generated during the ongoing call, delaying broadcast of HU voice signal to the AU and based on the at least one caption quality factor, adjusting a duration of the HU voice signal broadcast delay.
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公开(公告)号：US10389876B2
公开(公告)日：2019-08-20
申请号：US14632257
申请日：2015-02-26
Applicant: Ultratec, Inc.
Inventor： Robert M. Engelke , Kevin R. Colwell , Christopher R. Engelke
IPC: H04M1/64 , H04M3/42 , G10L15/06 , G10L15/22 , H04M1/247 , H04M1/725 , G10L15/26 , H04W4/12 , H04W4/16 , G10L21/10 , G10L15/01 , H04M3/533
Abstract: A system for providing voice-to-text captioning service comprising a relay processor that receives voice messages generated by a hearing user during a call, the processor programmed to present the voice messages to a first call assistant, a call assistant device used by the first call assistant to generate call assistant generated text corresponding to the hearing user's voice messages, the processor further programmed to run automated voice-to-text transcription software to generate automated text corresponding to the hearing user's voice messages, use the call assistant generated text, the automated text and the hearing user's voice messages to train the voice-to-text transcription software to more accurately transcribe the hearing user's voice messages to text, determine when the accuracy exceeds an accuracy requirement threshold, during the call and prior to the automated text exceeding the accuracy requirement threshold, transmitting the call assistant generated text to the assisted user's device for display to the assisted user and subsequent to the automated text exceeding the accuracy requirement threshold, transmitting the automated text to the assisted user's device for display to the assisted user.
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公开(公告)号：US20190238679A1
公开(公告)日：2019-08-01
申请号：US16379381
申请日：2019-04-09
Applicant: ULTRATEC, INC.
Inventor： Robert M. Engelke , Kevin R. Colwell , Troy Vitek
CPC classification number: H04M3/42391 , G06F3/165 , H04L67/02 , H04M1/2475 , H04M1/274516 , H04M3/42161 , H04M2201/14 , H04M2201/22 , H04R25/505 , H04R25/558
Abstract: A method for maintaining contact information in a hearing impaired assisted user's communication device includes the steps of (a) providing a web site for altering assisted user contact information, (b) linking a proxy device to the web site, (c) receiving an identifier associated with the assisted user's device via the proxy device, (d) identifying an assisted user's device via the received identifier, (e) enabling the proxy device to be used to modify contact information for the assisted user associated with the received identifier, (f) starting a timer to time out a sync timeout period, (g) during the sync timeout period, receiving an indication via the assisted user's device confirming a desire to update the assisted user's contact information, (h) updating the assisted user's contact information, and (i) at the end of the timeout period, ceasing an indication that updated data is ready to be used from the assisted user's device.
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公开(公告)号：US10225400B1
公开(公告)日：2019-03-05
申请号：US15934047
申请日：2018-03-23
Applicant: Ultratec, Inc.
Inventor： Robert M. Engelke , Kevin R. Colwell , Troy Vitek
Abstract: A method of operating a captioned telephone, comprising storing analog test data in a captioned telephone memory, dialing a telephone number to a relay gateway, connecting to the relay gateway over a communication network and performing a test of the communication network quality using the test data to determine if the network is sufficient to carry analog data, the test including at least one of transmitting the test data to the relay gateway and receiving test data from the relay gateway via the communication network, wherein the network is one of a POTS network and a VOIP network.
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公开(公告)号：US20170206914A1
公开(公告)日：2017-07-20
申请号：US15477958
申请日：2017-04-03
Applicant: ULTRATEC, INC.
Inventor： Robert M. Engelke , Kevin R. Colwell
Abstract: A captioning system comprising a processor and a memory having stored thereon software such that, when the software is executed by the one or more processors, the system generates text captions from speech data, including at least the following, receiving, from a hearing user's (HU's) device, an HU's speech data, generating, at the one or more hardware processors, first text captions from the speech data using a speech recognition algorithm, automatically determining, at the one or more processors, whether the generated first text captions meet a first accuracy threshold and when the first text captions meet the first accuracy threshold, sending the first text captions to an assisted user's (AU's) device for display, when the first text captions do not meet the first accuracy threshold, generating, at the one or more processors, second text captions from the speech data based on user input to the speech recognition algorithm from a call assistant and sending the second text captions to the AU's device for display.
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Patent Agency Ranking
公开(公告)号：US20170206888A1
公开(公告)日：2017-07-20
申请号：US15171720
申请日：2016-06-02
Applicant: ULTRATEC, INC.
Inventor： ROBERT M. ENGELKE , KEVIN R. COLWELL , CHRISTOPHER ENGELKE
Abstract: A method and system for assessing captioning quality of a call assistant (CA) that transcribes a hearing user's (HU's) voice signal during a call with an assisted user (AU) into caption text, the method comprising the steps of receiving an HU voice signal at a relay, providing the HU voice signal to a first CA to transcribe into first caption text, providing the first caption text to a second CA for correction, the text corrected by the second CA being a true text caption and comparing the first caption text to the true text caption to identify a quality factor associated with the first caption text.
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公开(公告)号：US20170187873A1
公开(公告)日：2017-06-29
申请号：US14988407
申请日：2016-01-05
Applicant: ULTRATEC, INC.
Inventor： ROBERT M. ENGELKE , KEVIN R. COLWELL , TROY D. VITEK
CPC classification number: H04M3/42382 , G10L15/26 , G10L15/265 , H04M1/2473 , H04M1/2475 , H04M1/2535 , H04M3/42042 , H04M3/42161 , H04M3/42195 , H04M3/42391 , H04M3/533 , H04M2201/14 , H04M2201/40 , H04M2201/60 , H04M2242/04
Abstract: A communication system and method for displaying text captions corresponding to voice communications between an assisted user's mobile wireless device and a separate hearing user's device includes at least one communication component configured to enable the appliance to communicate with a relay, a display, and a processor operably coupled to the at least one communication component and the display. The processor is configured to enable the assisted user to establish an association between the appliance and the mobile device, receive text originating at the relay, the text corresponding to a transcript of the hearing user's voice signal originating at the hearing user's device, and cause text captions corresponding to the received text to be displayed on the display.
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公开(公告)号：US20160105554A1
公开(公告)日：2016-04-14
申请号：US14969507
申请日：2015-12-15
Applicant: Ultratec, Inc.
Inventor： ROBERT M. ENGELKE , KEVIN R. COLWELL , TROY D. VITEK
IPC: H04M3/42
CPC classification number: H04M3/42391 , H04M3/42382 , H04M11/066
Abstract: A method of operating a captioned telephone call in which an assisted user is connected by a captioned telephone device that is connected both by a first line to a remote user and a second line to a relay providing captioning for a conversation, the method comprising the steps of: when a start of an incoming call is detected by the captioned telephone device on the first line, the captioned telephone device automatically calling the relay on the second line to initiate captioning service set up; the captioned telephone device passing spoken words received on the first line to the second line; and the relay then providing text captions of the spoken words back to the captioned telephone device on the second line.
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公开(公告)号：US08917822B2
公开(公告)日：2014-12-23
申请号：US14299651
申请日：2014-06-09
Applicant: Ultratec, Inc.
Inventor： Robert M Engelke , Kevin R Colwell
CPC classification number: H04M1/2475 , G10L15/22 , G10L15/26 , H04M1/21 , H04M1/2155 , H04M1/271 , H04M1/72519 , H04M3/42161 , H04M3/42382 , H04M3/42391 , H04M11/066 , H04M11/08 , H04M2201/40 , H04M2201/60 , H04M2250/74
Abstract: A device and method for providing captioned services to an assisted user using a captioned device linkable via a first communication link to a hearing user's device where the method includes the steps of, at a relay, receiving a request for captioning service from the captioned device on a second communication link, in response to the request, setting up the captioning service at the relay including receiving hearing user voice signals from the captioned device, providing the voice signals to a call assistant to transcribe into text and transmitting the text back to the captioned device to display, wherein the step of receiving a request may be prior to establishment the first communication link and wherein the step of receiving a request may be subsequent to establishment of the first communication link.
Abstract translation: 一种用于向辅助用户提供字幕服务的装置和方法，该字幕设备可通过第一通信链路与听力用户的设备相连接，该方法包括以下步骤：在中继站处，从字幕设备接收字幕服务的请求， 第二通信链路，响应于该请求，在继电器处设置字幕服务，包括从标题设备接收听力用户语音信号，向呼叫助理提供语音信号以转录成文本并将文本发送回标题 显示装置，其中接收请求的步骤可以在建立第一通信链路之前，并且其中接收请求的步骤可以在建立第一通信链路之后。
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公开(公告)号：US20250118305A1
公开(公告)日：2025-04-10
申请号：US18981828
申请日：2024-12-16
Applicant: Ultratec, Inc.
Inventor： Robert M. Engelke , Kevin R. Colwell , Christopher Engelke
Abstract: A method to transcribe communications includes the steps of obtaining a plurality of hypothesis transcriptions of a voice signal generated by a speech recognition system, determining consistent words that are included in at least first and second of the plurality of hypothesis transcriptions, in response to determining the consistent words, providing the consistent words to a device for presentation of the consistent words to an assisted user, and presenting the consistent words via a display screen on the device, wherein a rate of the presentation of the words on the display screen is variable.
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