公开(公告)号：AU2011233640B2

公开(公告)日：2015-01-22

申请号：AU2011233640

申请日：2011-03-16

Applicant: BANK OF AMERICA

Inventor： BUCHHOP PETER K ,  FYK ANNE BRADFORD ,  SITAR KRSTO

IPC: G06F15/16

Abstract: A mobile implementation channel supports the processing of a request for requested information for a customer of a business. The request may be generated through a wireless terminal and include a customer identification of the customer. Profile information about the customer may then be accessed and the user identification mapped to a device type of the customer. When the profile information indicates that the customer should be invited to interact with a representative the business, an invitation message is directed through the corresponding mobile communication channel type to the customer's device of the customer. The invitation message may include contact information and the requested information. The contact information may then be utilized to establish a communications connection between the customer and the representative of the business. Otherwise, only the requested information is directed through the mobile communication channel type to the customer's device.

公开(公告)号：SG10201407371WA

公开(公告)日：2014-12-30

申请号：SG10201407371W

申请日：2011-01-13

Applicant: BANK OF AMERICA

Inventor： MCHUGH BRIAN ,  RAMCHARRAN RONALD ,  LANGSAM PETER J ,  METZGER TIMOTHY C ,  ANTILLEY DAN P ,  DEATS JONATHAN W

Abstract: 28 INSIDER THREAT CORRELATION Systems and methods for calculating threat scores for individuals within an organization or domain are provided. Aspects of the invention relate to computer-implemented methods that form predictive a threat rating for user accounts. In one implementation, a first threat score representing a first time period may be calculated. The first threat score may be compared with aspects of the same user accounts for a second time period. Weighting schemes may be applied to certain activities, controls, and/or user accounts. Further aspects relate to apparatuses configured to execute methods for ranking individual user accounts. Certain embodiments may not block transmissions that violate predefine rules, however, indications of such improper transmission may be considered when constructing a threat rating. Blocked transmissions enforced upon a user account may also be received. Certain activity, such as accessing the internet, may be monitored for the presence of a security threat and/or an ethics threat. (FIG.3)

公开(公告)号：AU2009202401B2

公开(公告)日：2014-11-13

申请号：AU2009202401

申请日：2009-06-16

Applicant: BANK OF AMERICA

Inventor： NICHOLS MICHELLE ,  ATWOOD TODD ,  HEDDLESON JAMES ,  MON FELIX

IPC: G06Q50/00 ,  G06K7/10

Abstract: An armored carrier or other transport entity may scan a remotely-readable identification tag, such as a radio-frequency identification (RFID) tag, of each monetary package being picked up and/or delivered. The scanner used by the armored carrier may notify the armored carrier if one of the monetary packages goes out of range without being checked out, such as within a period of time. Also, if that monetary package is not returned within range within a particular period of time, the scanner may automatically notify a centralized system. The scanner may further be aware of scheduled monetary packages to be picked up. If not all of the monetary packages as expected are picked up, then the scanner may also notify the armored carrier. Client Deposit 102 Location Pickup Centralized Armored Location 4 Tracking Carrier Armored Vault Carrier 105 104, Fig. 1

公开(公告)号：CA2546849C

公开(公告)日：2014-03-18

申请号：CA2546849

申请日：2004-12-30

Applicant: BANK OF AMERICA

Inventor： MCGLAMERY DAVID CRAIG ,  HARRINGTON KATHRYN GERRALD ,  PARSONS RUSSELL M ,  BEICHLER RAYMOND G

IPC: G06K7/00 ,  G06K7/08 ,  G06V30/224

Abstract: System and method for exception processing of MICR documents. MICR documents are read and sorted to a destination pocket for processing subject to a determination that an exception does not prevent the routing of the document. In example embodiments, for example, an error does not prevent the routing of the document if it is not related to the routing/transit field. In the case of digit errors, an optical character recognition (OCR) process (300, 414) is performed on the stored, electronic image of the document to correct digit errors in the stored data read from the documents. If a determination is made that correction or other exception processing cannot be handled through the OCR process, the image and corresponding MICR data is displayed on a user terminal (528), for manual verification or correction by reference to an image of the document, rather than the document itself.

公开(公告)号：GB2504781A

公开(公告)日：2014-02-12

申请号：GB201215642

申请日：2011-01-31

Applicant: BANK OF AMERICA

Inventor： GUPTA POORNIMA

IPC: G06Q10/06

Abstract: Methods, computer readable media, and apparatuses for evaluating compliance with laws, regulations, and/or policies are presented. A metric definition for a metric may be received, the metric measuring an aspect of a business process. The measured aspect may represent a compliance concern. A first sigma score for the metric may be determined based on a number of opportunities and a number of defects. A second sigma score for the business process may be determined. A third sigma score for a business unit may be determined, the business unit implementing the business process. A fourth sigma score for a business segment may be determined, the business segment managing the business unit. A report may be generated, the report including the first sigma score, the second sigma score, the third sigma score, and the fourth sigma score.

公开(公告)号：AU2008318451B2

公开(公告)日：2013-09-05

申请号：AU2008318451

申请日：2008-10-31

Applicant: BANK OF AMERICA

Inventor： BOHEN DANIEL CHRISTOPHER ,  JOHNSTON BETHANN ,  SHAVER JOHN DANIEL ,  JOHNSON SHANE ANTHONY ,  SANDERS WILLIAM THOMAS ,  GRANT KARREN D ,  DRAVNEEK VICTORIA LYNN ,  WALBERT JOHN SCOTT ,  WEICHERT MARGARET MORGAN

IPC: G06Q20/00

Abstract: Systems and methods are disclosed for handling a payment at a point of sale or a remote payment acceptance and processing location for a customer account. The systems and methods may include receiving a payment at a point of sale or a remote payment acceptance and processing location and identifying data including at least an amount of the payment that is associated with the payment. The data may be transmitted over a computer network and stored in a data store that is associated with a customer account. A balance of the customer account may be rapidly updated based on the data associated with the payment. The data may be transmitted over a computer network and may be utilized in a computer software application to provide a customer account with rapid recognition of a payment and of a total balance.

公开(公告)号：SG191682A1

公开(公告)日：2013-07-31

申请号：SG2013046917

申请日：2010-03-26

Applicant: BANK OF AMERICA

Inventor： ANDERSEN DAVID M ,  MILLER EMERSON D ,  MAYER MICHAEL J

Abstract: Embodiments of the invention relate to systems, methods, and computer program products for the management of custodians within an electronic discovery system. Embodiments of the invention herein disclosed provide for methods of creating, maintaining, and utilizing a unified custodian directory for the purposes of carrying out electronic discovery within an enterprise environment. By employing a unified custodian directory to manage custodians apart from the electronic discovery cases to which they relate, the custodian management system of the present invention promotes efficiencies in the field of electronic discovery.(Figure 5)

公开(公告)号：GB2491298A

公开(公告)日：2012-11-28

申请号：GB201215640

申请日：2011-01-31

Applicant: BANK OF AMERICA

Inventor： SARAF ASISH

IPC: G06Q40/08 ,  G06Q10/06

Abstract: Methods, computer readable media, and apparatuses for evaluating risk associated with a process are presented. Input corresponding to one or more risk elements may be received. An exposure score, an impact score, a likelihood score, and an element score may be determined for each risk element. One or more risk category scores may be determined based on the one or more element scores. One or more risk parameter scores may be determined based on the one or more risk category scores. An overall risk score may be determined based on the one or more risk parameter scores. A risk scorecard may be generated, and the risk scorecard may include a risk scorecard that visually depicts one or more of the determined scores.

公开(公告)号：GB2478870B

公开(公告)日：2012-11-28

申请号：GB201108090

申请日：2009-10-26

Applicant: BANK OF AMERICA

Inventor： ANDERSON DAVID M ,  RICHARD PHILIP L ,  MAYER MICHAEL J ,  HOBART ERIC B

IPC: G06F11/14 ,  G06F9/445

Abstract: Embodiments of the invention relate to systems, methods, and computer program products for remotely collecting data from the local storage of a machines. For example, embodiments of the method involve deploying a collection tool to the machine via a network, automatically installing the collection tool on the machine, generating a snapshot of the data, storing the snapshot in a storage area on the machine, and transmitting the data from the storage area to a remote collection server. Because the data is transmitted from the snapshot stored in the storage area rather than from the original data stored on the local storage of the machine, the data may be transmitted to the remote collection server without substantially affecting a user's ability to use the machine and interact with the data stored on the machine.

公开(公告)号：AU2007336740C1

公开(公告)日：2012-11-22

申请号：AU2007336740

申请日：2007-12-21

Applicant: BANK OF AMERICA

Inventor： SHAVER JOHN DANIEL ,  WALBERT JOHN SCOTT ,  DEBNAM HENRY W ,  BROWN BRIAN DUANE ,  JOHNSON SHANE ANTHONY ,  NICHOLS MICHELLE DAVIS ,  VENZON JOHN N ,  CALDERONE ANTHONY B ,  WEICHERT MARGARET MORGAN ,  JOHNSTON BETHANN

IPC: G07F19/00

Abstract: Aspects of the invention provide for an end-to-end currency handling, and servicing apparatus. The apparatus may be used in any cash-centric business or enterprise for cash register till set up and balancing, back office reconciliation, and other cash payment handling activities. Further aspects of the invention provide real-time access to cash receipts for enterprise use in making financial and planning decisions.