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    COMMUNICATION ASSISTANCE SYSTEM AND METHOD
    11.
    发明申请
    COMMUNICATION ASSISTANCE SYSTEM AND METHOD 审中-公开
    通信辅助系统和方法

    公开(公告)号：WO2007139990A3

    公开(公告)日：2008-07-31

    申请号：PCT/US2007012598

    申请日：2007-05-24

    Applicant: GRAPE TECHNOLOGY GROUP INC ,  MCGARY FAITH ,  PINES ROBERT ,  BAUMEISTER CHRISTINE

    Inventor： MCGARY FAITH ,  PINES ROBERT ,  BAUMEISTER CHRISTINE

    IPC: H04M1/56

    CPC classification number: H04M3/4931 ,  H04M3/4933

    Abstract: A communication assistance system includes a database having a plurality of listings therein, each of the listings includes a least one contact name and a contact information. A means is provided for receiving incoming communications from a plurality of requesters seeking a listing. A table stores past requested listings of the requesters, where the system reviews the table for storing past requested listings and, based on contents contained in the past requested listing table, develops a list of requesters to target a promotion to, whereupon when a requester who is among the list of requesters contacts the system, they are provided with the promotion.

    Abstract translation: 通信辅助系统包括其中具有多个列表的数据库，每个列表包括至少一个联系人姓名和联系人信息。 提供一种用于从寻求列表的多个请求者接收传入通信的装置。 表格存储请求者的过去请求的列表，其中系统审查用于存储过去请求的列表的表格，并且基于过去请求的列表表中包含的内容，开发一个请求者列表以将促销目标定位到那时，当请求者 在请求者联系系统之列，他们被提供了促销。

    SYSTEM AND METHOD FOR IMPROVED WIFI/WIMAX RETAIL INSTALLATION MANAGEMENT
    12.
    发明申请
    SYSTEM AND METHOD FOR IMPROVED WIFI/WIMAX RETAIL INSTALLATION MANAGEMENT 审中-公开
    改进WIFI / WIMAX零售安装管理系统及方法

    公开(公告)号：WO2007064653A3

    公开(公告)日：2007-11-01

    申请号：PCT/US2006045587

    申请日：2006-11-29

    Applicant: GRAPE TECHNOLOGY GROUP INC ,  MCGARY FAITH

    Inventor： MCGARY FAITH

    IPC: H04W12/06 ,  H04W80/04 ,  H04W88/18

    CPC classification number: H04L63/08 ,  H04L12/14 ,  H04L12/1403 ,  H04L43/062 ,  H04L63/107 ,  H04W12/06 ,  H04W80/04 ,  H04W88/18

    Abstract: A system for managing wireless internet access. The system includes an interface for receiving incoming requests for wireless internet access from a plurality of subscribers. The subscribers submit requests from a wireless access provider having a plurality of geographic locations at least one request coming from one location and at least a second request coming from a different location. An authentication module authenticates account information from the subscriber. A session manager monitors each of the wireless internet access sessions of each of the subscribers. A data collection and storage module stores said session information. A mediation module supplies usage reports to the wireless access provider based on the session information from each of the subscribers at each of the plurality of locations.

    Abstract translation: 用于管理无线互联网接入的系统。 该系统包括用于从多个订户接收用于无线因特网接入的传入请求的接口。 订户从具有多个地理位置的无线接入提供商提交来自一个位置的至少一个请求和来自不同位置的至少第二请求的请求。 认证模块认证来自订户的帐户信息。 会话管理器监视每个用户的每个无线互联网接入会话。 数据收集和存储模块存储所述会话信息。 中介模块基于来自多个位置中的每一个处的来自每个订户的会话信息向无线接入提供商提供使用报告。

    ADVERTISEMENT BASED RINGBACK SYSTEM AND METHOD FOR USE WITH A DIRECTORY ASSISTANCE SYSTEM
    13.
    发明申请
    ADVERTISEMENT BASED RINGBACK SYSTEM AND METHOD FOR USE WITH A DIRECTORY ASSISTANCE SYSTEM 审中-公开
    基于广告的铃声系统和使用目录辅助系统的方法

    公开(公告)号：WO2009148574A2

    公开(公告)日：2009-12-10

    申请号：PCT/US2009003353

    申请日：2009-06-01

    Applicant: GRAPE TECHNOLOGY GROUP INC ,  MCGARY FAITH

    Inventor： MCGARY FAITH

    IPC: G10L15/18

    CPC classification number: H04M3/4878 ,  G06Q30/02 ,  H04M3/42017 ,  H04M15/00 ,  H04M15/09 ,  H04M2201/12 ,  H04M2215/66

    Abstract: A communication method includes the steps of receiving a call from a caller for connection to a subscriber, attempting a connection to the subscriber and retrieving a media file associated with the subscriber. The media file is played to the caller during a ring-back period of the attempted connection, playing of the media file to the caller is charged to the provider of the media file.

    Abstract translation: 通信方法包括以下步骤：接收来自呼叫者的用于连接到用户的呼叫，尝试与用户的连接并检索与用户相关联的媒体文件。 在尝试连接的回铃期间，媒体文件被播放给呼叫者，向媒体文件的播放向媒体文件的提供者收费。

    AN ENHANCED DIRECTORY ASSISTANCE SYSTEM WITH PERIPHERAL CALL QUEUING AND HANDLING
    14.
    发明申请
    AN ENHANCED DIRECTORY ASSISTANCE SYSTEM WITH PERIPHERAL CALL QUEUING AND HANDLING 审中-公开
    具有外围呼叫排队和处理的增强型目录辅助系统

    公开(公告)号：WO2007100417A3

    公开(公告)日：2007-12-21

    申请号：PCT/US2007000874

    申请日：2007-01-11

    Applicant: GRAPE TECHNOLOGY GROUP INC ,  BATES MICHAEL ,  LAMARQUE HARRY ,  MCGARY FAITH ,  RILEY XAVIER

    Inventor： BATES MICHAEL ,  LAMARQUE HARRY ,  MCGARY FAITH ,  RILEY XAVIER

    IPC: H04M3/00

    CPC classification number: H04M3/4935 ,  H04M3/5166 ,  H04M3/523 ,  H04M3/5237

    Abstract: A directory assistance system includes a plurality of call centers, each configured to handle a directory assistance request from a caller. An ICM/IVR edge queuing module has a first IVR module and second ICM module and is coupled to each of the call centers. The ICM/IVR edge queuing module receives an incoming call from a caller and obtains interactive responses pertinent to call center routing. The ICM module routes the call to one call center among the plurality of call centers based on a type of service requested by the caller as determined by the interactive responses received by the IVR module.

    Abstract translation: 目录辅助系统包括多个呼叫中心，每个呼叫中​​心被配置为处理来自呼叫者的目录援助请求。 ICM / IVR边缘排队模块具有第一IVR模块和第二ICM模块，并且耦合到每个呼叫中​​心。 ICM / IVR边缘排队模块从呼叫者接收来话呼叫，并获得与呼叫中心路由有关的交互响应。 ICM模块根据由IVR模块接收到的交互响应确定的呼叫者请求的业务类型，将呼叫路由到多个呼叫中心中的一个呼叫中心。

    EMERGENCY CALL METHODOLOGY FOR VOIP COMMUNICATIONS
    15.
    发明申请
    EMERGENCY CALL METHODOLOGY FOR VOIP COMMUNICATIONS 审中-公开
    用于VOIP通信的紧急呼叫方法

    公开(公告)号：WO2007038380A2

    公开(公告)日：2007-04-05

    申请号：PCT/US2006037156

    申请日：2006-09-22

    Applicant: GRAPE TECHNOLOGY GROUP INC ,  MCGARY FAITH

    Inventor： MCGARY FAITH

    IPC: H04L12/66

    CPC classification number: H04L65/1069 ,  H04L29/06027 ,  H04L41/082 ,  H04L41/12 ,  H04L65/4007 ,  H04L67/18 ,  H04M7/0057 ,  H04M7/006 ,  H04M7/0078 ,  H04M2242/04 ,  H04M2242/30 ,  H04W4/02 ,  H04W4/22 ,  H04W8/26 ,  H04W64/00 ,  H04W76/007 ,  H04W80/00

    Abstract: A method for determining the location of a VoIP caller includes receiving an emergency call from a VoIP phone from the internet via a VoIP enabling device. A device identifier of the VoIP enabling device through which the call from the VoIP device originated is received. The device identifier is compared against a pre-defined table of device identifiers, where each device identifier in the table has an associated physical location. The physical location of the VoIP enabling device is returned during the call from the VoIP phone.

    Abstract translation: 一种用于确定VoIP呼叫者的位置的方法包括经由VoIP启用设备从互联网接收来自VoIP电话的紧急呼叫。 接收来自VoIP设备的呼叫通过其发起的VoIP使能设备的设备标识符。 将设备标识符与设备标识符的预定义表进行比较，其中表中的每个设备标识符具有相关联的物理位置。 来自VoIP电话的呼叫期间返回VoIP启用设备的物理位置。

    SYSTEM AND METHOD FOR PROVIDING EMERGENCY NOTIFICATION SERVICES VIA ENHANCED DIRECTORY ASSISTANCE
    16.
    发明申请
    SYSTEM AND METHOD FOR PROVIDING EMERGENCY NOTIFICATION SERVICES VIA ENHANCED DIRECTORY ASSISTANCE 审中-公开
    通过增强目录协助提供紧急通知服务的系统和方法

    公开(公告)号：WO2007022296A2

    公开(公告)日：2007-02-22

    申请号：PCT/US2006032025

    申请日：2006-08-16

    Applicant: GRAPE TECHNOLOGY GROUP INC ,  MCGARY FAITH ,  PATEL PARESH

    Inventor： MCGARY FAITH ,  PATEL PARESH

    IPC: H04M11/04

    CPC classification number: H04M3/5116 ,  H04M3/42068 ,  H04M3/4933 ,  H04M11/04 ,  H04M2242/04 ,  H04W4/22 ,  H04W8/18 ,  H04W76/007

    Abstract: An enhanced directory assistance system includes a database for storing at least one subscriber emergency profile. The subscriber emergency profile has one or more instructions to be carried out in the case of an emergency and also has an identifier for identifying a mobile device of a corresponding subscriber. An operator terminal receives an incoming communication from one or more callers from the mobile device of the subscriber, such that when the communication is received, the operator terminal recalls the subscriber emergency profile and carries out the one or more instructions.

    Abstract translation: 增强的目录辅助系统包括用于存储至少一个用户紧急简档的数据库。 用户紧急简档具有在紧急情况下要执行的一个或多个指令，并且还具有用于识别相应用户的移动设备的标识符。 运营商终端从来自用户的移动设备的一个或多个呼叫者接收进入的通信，使得当接收到通信时，运营商终端调用用户紧急简档并执行一个或多个指令。

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